Document Specialist

Title

Document Controller

Location

717 Plantation Street, Worcester, MA 01605

Payrate

$30–$40 per hour

Schedule

Monday–Friday, 7:00 AM–4:00 PM

Type

12 Months

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Job Summary:

We are seeking an experienced Document Controller to manage, maintain, and control company documentation, ensuring accuracy, accessibility, security, and compliance with internal procedures and regulatory requirements.

The individual will be responsible for managing document creation, revisions, approvals, distribution, retention, and archiving. This role will work closely with Engineering, Quality, Operations, and EHS teams to maintain accurate records and support quality management systems.

The ideal candidate will have 2–5 years of experience in document control, records management, quality systems, or administrative support, preferably within a manufacturing or regulated environment.

Key Responsibilities:

• Maintain document control systems for policies, procedures, work instructions, specifications, forms, and technical documents.
• Ensure controlled documents are properly reviewed, approved, distributed, and archived.
• Track document revisions and maintain accurate version control.
• Distribute approved documents to relevant departments and employees.
• Remove outdated documents from circulation and maintain records according to retention requirements.
• Ensure document management practices comply with company standards, ISO requirements, customer requirements, and regulatory guidelines.
• Support internal and external audits by providing required documentation and records.
• Organize and maintain electronic and physical document repositories for easy retrieval.
• Conduct periodic reviews to ensure records are accurate, current, and compliant.
• Collaborate with Engineering, Quality, Operations, EHS, and other departments to maintain document accuracy.
• Assist document owners with formatting, approval workflows, routing, and document updates.
• Support employees with document control procedures and systems.
• Identify opportunities to improve document management processes and support EDMS implementation.
• Prepare reports and metrics related to document control activities.

Qualifications:

• 2–5 years of experience in document control, records management, quality systems, or administrative support.
• High school diploma or equivalent required.
• Associate degree in Business Administration, Quality Management, Engineering Technology, or a related field preferred.
• Experience working in a manufacturing or regulated environment preferred.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Experience with Electronic Document Management Systems (EDMS), SharePoint, or similar platforms preferred.
• Knowledge of ISO 9001, IATF, FDA, or other quality management systems preferred.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to maintain confidentiality and work collaboratively across departments.