What are the responsibilities and job description for the Call Center Representative position at ALOIS LLC?
Location: Stanford, CA
Duration: 3 Months (High Possibility of Extension)
Duration: 3 Months (High Possibility of Extension)
Requirements:
- Experience working in a customer service-oriented environment, with demonstrated ability to handle high volumes of calls.
- Ability to exercise tact and diplomacy under pressure.
- Ability to operate all telecommunications equipment, with demonstrated computerized keyboard skills (corrected typing rate of 40-50 words per minute).
- Hands-on experience with MAC or DOS systems and console operations.
- Utilize call center and collaboration applications and systems to ensure first call resolutions.
- Familiarity with automated paging systems.
- Ability to work in a team environment and effectively contribute as a member of a team.
Salary : $25