Customer Service Call Center Representative

Small, Redwood City office seeking a calm, professional, and dependable person to answer phones and assist with light office duties.

This position is ideal for a college student looking for a full-time summer job or anyone who enjoys talking by phone to a large variety of people. Must be an accurate and fast typer to enter phone caller information while on the phone.

Duties Include:
• Answering a high volume of customer phone calls
• Greeting callers with patience, kindness, and professionalism
• Asking questions of caller and typing information into system before transferring to appropriate staff
• Filing, scanning, copying, and organizing paperwork
• Assisting with general office support tasks
• Must be accurate and able to take numbers correctly.

We Are Looking For Someone Who:
• Is extremely polite, calm, and patient on the phone
• Has excellent communication and listening skills
• Can stay professional during busy call periods
• Is organized, dependable, and detail-oriented
• Works well in a small office environment
• Has basic computer skills and can learn quickly

Experience with Outlook, Word, Slack is required. Basic office equipment knowledge is helpful but not required.

Part-time or full-time summer availability considered.