Distribution Center Administrator

Job Summary

This position is administrative support staff within the warehouse office and typically serves as a support to the Warehouse and Customer Service Teams. The responsibilities will vary slightly from location to location.

Key Responsibilities and Authority

• Provide administrative support in assigned areas, including, but not limited to: Location accounts payable, logistics, inventory, and document filing as needed.
• Coordinate incoming/outgoing shipments as needed.
• Assist the daily flow of shipments and distribution activities.
• Maintain good in-person relationships with customers, vendors, and freight carriers (and drivers) that may visit or call into the warehouse directly.
• Serve as support to the Customer Service Team, assisting with customer orders, status updates and delivery information.
• Provide general office support as requested for safety, quality assurance, shipment documentation, inventory, and reporting.
• Reviews completed pick lists and product receipts and scans them to the main office.
• Maintains and updates the customer complaint and non-conformance databases.

Qualifications

Skills/Abilities

• Strong verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Strong time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Give and receive direction positively.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Ability to learn and operate company-specific software.

Physical Requirements

• Prolonged period of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds occasionally, 10 pounds regularly.
• Some standing, walking required.