What are the responsibilities and job description for the Intake Specialist/Receptionist position at Allstar Home Services?
Job Summary
We are seeking a dedicated and detail-oriented Intake Specialist to join our team. The ideal candidate will be responsible for managing client intake processes, ensuring accurate data entry, and providing exceptional customer service. This role is crucial in facilitating a smooth experience for clients as they navigate our services. The Intake Specialist will work closely with CRM and billing departments to ensure all Client information is accurately captured and processed.
Responsibilities
- Collect and verify client information, schedule appointments.
- Provide exceptional customer service by addressing client inquiries and concerns promptly.
- Ability to multitask is required.
Qualifications
- Previous experience in customer service.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written, to interact effectively with clients and team members.
- Ability to handle sensitive information confidentially and professionally.
- Strong attention to detail to ensure accuracy in data entry and client information management.
- Sales experience required
Join our team as an Intake Specialist where you can make a meaningful impact on client care while working in a supportive environment
Job Type: Full-time
Pay: $50, $150,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- High Springs, FL Required)
Ability to Relocate:
- High Springs, FL 32643: Relocate before starting work (Required)
Work Location: In person
Salary : $150,000