What are the responsibilities and job description for the HVAC Service Technician - Residential HVAC - Base Salary to 50.00/hour - East Providence, RI position at AllSearch Professional Staffing?
HVAC Service Technician - Residential HVAC - Base Salary to 55.00/hour - East Providence, RI
- Our client is a growing provider of residential home comfort services, delivering heating, cooling, plumbing, and energy-related solutions throughout the region. They are known for dependable service, quality workmanship, and a strong commitment to customer satisfaction.
- This position is responsible for installing, servicing, troubleshooting, and repairing residential heating, cooling, plumbing, and oil-fired systems while delivering exceptional customer service and maintaining high-quality workmanship. The role includes routine maintenance, emergency service, equipment replacement, and participation in an after-hours on-call rotation.
Responsibilities:
- Install, maintain, troubleshoot, service, and repair residential HVAC, heating, cooling, plumbing, and oil-fired systems
- Diagnose equipment malfunctions and recommend appropriate repair or replacement solutions
- Perform preventative maintenance, emergency service calls, and equipment replacements
- Ensure all work complies with manufacturer specifications, company standards, and applicable codes
- Review daily schedules, work orders, and project requirements
- Coordinate with office staff and management to ensure jobs are properly prepared and equipped
- Verify required materials, tools, equipment, and labor resources before beginning work
- Communicate project timelines, service interruptions, and recommendations to customers
- Complete service calls and installations efficiently while maintaining quality workmanship
- Document work performed through service notes, photos, and job records
- Provide technical guidance and mentorship to junior technicians when assigned
- Troubleshoot job-site challenges and communicate issues to management as needed
- Test and inspect completed systems to verify proper operation and performance
- Review completed work with customers and explain system operation, maintenance requirements, and equipment features
- Maintain a clean, safe, and professional work environment
- Collect payments and complete required documentation when necessary
- Participate in a rotating after-hours on-call schedule and respond to emergency service requests as needed
Qualifications:
- Experience servicing, repairing, troubleshooting, maintaining, and installing residential HVAC systems
- Experience working with residential heating systems, cooling systems, oil-fired equipment, and plumbing systems
- Strong diagnostic, troubleshooting, and mechanical aptitude
- Experience performing preventative maintenance and emergency service repairs
- Ability to read and interpret technical manuals, wiring diagrams, schematics, and equipment specifications
- Strong customer service, communication, and problem-solving skills
- Ability to work independently and collaboratively within a team environment
- Ability to travel to customer locations throughout the service area
- Ability to lift, carry, and maneuver equipment, tools, and materials required for the position
- Ability to work in varying weather conditions, basements, crawl spaces, attics, and mechanical rooms
Compensation:
- Base salary in the 25.00 - 55.00/hour range, plus commission opportunities
- Paid Time Off
- 401k Plan
- Medical, dental, vision insurance
#INDALL