What are the responsibilities and job description for the Field Service Representative - Commercial Roofing and Building Materials - Base Salary to 90k/year - Baltimore, MD position at AllSearch Professional Staffing?
Field Service Representative - Commercial Roofing and Building Materials - Base Salary to 90k/year - Baltimore, MD
- Our client, a well-established manufacturer of specialty building materials supporting commercial and industrial construction, is seeking a Field Service Representative to provide technical support, installation oversight, and quality assurance across active job sites.
- This role works directly with contractors, architects, engineers, and building owners to ensure proper installation, troubleshoot field issues, and support successful project execution. This is a high-travel position (70–80%), primarily supporting projects throughout the Mid-Atlantic and surrounding regions.
Responsibilities:
- Provide on-site technical support for commercial construction projects involving specialty building materials (e.g., roofing systems, waterproofing, membranes, or related products)
- Conduct site visits during active installations to ensure compliance with specifications, manufacturer guidelines, and quality standards
- Read and interpret construction drawings, specifications, and scope documents to validate proper installation practices
- Identify installation issues in the field and recommend corrective actions in real time
- Perform final inspections to confirm installations meet technical and warranty requirements
- Train contractors and field teams on proper installation methods and product applications
- Collaborate with architects, engineers, consultants, and internal teams to resolve technical challenges
- Document site activity, inspection results, and project updates using internal systems and reporting tools
- Support warranty claim investigations and coordinate corrective actions as needed
- Partner with internal sales and technical teams to support project execution and customer satisfaction
- Follow all safety protocols, compliance standards, and company procedures
Qualifications:
- High school diploma or GED
- 5 years of experience in construction, field service, or a related technical role within commercial construction environments
- Ability to read and interpret construction drawings, specifications, and project documentation
- Working knowledge of construction practices, materials, and job site safety standards
- Experience performing field inspections, quality control, or installation oversight
- Strong problem-solving skills with the ability to diagnose and resolve field issues
- Proficiency with basic computer tools (Microsoft Office, email, reporting systems)
- Ability to travel 70–80% to job sites (multi-day travel required)
- Base salary in the 80k - 90k/year range
- Comprehensive medical, dental, and vision benefits starting day 1
- Retirement plan with company contribution
- Paid time off and company holidays
- Ongoing technical training and professional development
- Stable, team-oriented environment with long-term growth opportunities
#INDALL