Accounting Assistant

Alliance has teamed up with a rapidly growing waste consulting and management company focused on helping businesses simplify waste operations, reduce waste costs, and improve service reliability.

We are seeking a highly organized and proactive Overage & Contamination Coordinator to join our team. This role is responsible for identifying, validating, billing, and resolving overage and contamination charges associated with customer waste services.

This position sits at the intersection of operations, billing, vendor management, and customer service, and plays a critical role in protecting company margins while maintaining strong customer relationships.

Unlike a traditional accounting role, this position requires strong communication, problem-solving, and customer engagement skills, making it an excellent opportunity for someone with experience in customer service, inside sales, or account coordination.

The role is highly visible across the organization, working closely with Finance, Operations, Service, and Waste Compliance teams to resolve issues and improve service performance.

Key Responsibilities

Hauler Invoice and Portal Research

· Review hauler invoices and vendor portals to identify overage and contamination charges

· Verify charges align with expected service and pricing

· Identify questionable or inconsistent charges

· Maintain organized tracking of charges for billing or dispute

Hauler Bill Entry

· Enter overage and contamination charges into QuickBooks as vendor bills

· Ensure proper vendor selection, invoice number, and coding

· Assign the correct Customer Job associated with the charge

· Maintain supporting documentation for reconciliation and audit purposes

Customer Billing (Contra Invoice Creation)

· Generate the corresponding customer invoice in QuickBooks for each validated charge

· Ensure the charge is billed to the correct customer account

· Include appropriate references such as service date or hauler invoice reference

· Ensure billing is completed promptly after identifying charges

Timely billing is essential to maintain transparency and protect company margins.

Customer Communication

· Communicate directly with customers regarding overage or contamination charges

· Provide clear explanations and supporting information when necessary

· Maintain professional and service-oriented communication

· Ensure customers understand the cause of charges and available options

Preferred Qualifications

· 2 years experience in customer service, account coordination, or inside sales

· Strong communication and interpersonal skills

· Experience working with vendors or service providers

· Familiarity with QuickBooks or similar systems preferred

· Strong organizational and time management skills

Monday thru Friday 8am to 5pm.