What are the responsibilities and job description for the Patient Care Coordinator position at Alliance Orthopedics?
Patient Care Coordinator
Alliance Orthopedics is a multidisciplinary healthcare organization dedicated to helping patients get back to the activities they love. Our integrated team of medical providers, orthopedic specialists, physical therapists, occupational therapists, chiropractors, athletic trainers, and rehabilitation professionals work together to create a seamless patient experience and deliver exceptional outcomes.
What sets Alliance Orthopedics apart is our collaborative approach. Medical and conservative care teams work hand in hand to eliminate barriers, improve communication, and collapse recovery timelines.
If you are passionate about helping patients achieve meaningful outcomes, thrive in a collaborative environment, and are committed to becoming Better Every Day, Alliance Orthopedics offers an opportunity to grow your career while making a lasting impact on the lives of others.
Summary of Responsibilities:
- Build rapport and establish trust with the patients, providers and Scheduler(s)
- Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and get better outcomes
- Assure patient compliance by reviewing the daily schedule ongoing; delegate changes/modifications to the Scheduler(s); follow- up to assure completion
- Carryout coordination for patient imaging as required
- Collaborate with Medical Team for MD appointments as required
- Provide advanced knowledge of Alliance Ortho services and technology
- Complete mastery of role and responsibilities of a Scheduler
Requirements:
- Great verbal and written communication skills
- Strong analytical thinking and ability to be solutions-oriented
- Excellent customer service skills
- Compassion and empathy
Additional skills/abilities (preferred not required):
- BA/BS in Healthcare Administration, or related field preferred, but not required
- Previous experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon.
Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law
Salary : $45,000 - $55,000