What are the responsibilities and job description for the Patient Care Coordinator position at SiRa Dentistry?
Job Title: Treatment and Insurance Coordinator/Front Desk Receptionist
Location: Spotswood, NJ
Compensation: Starting at $23/hour, to be discussed in more detail after in-person interview.
About Us:
At SiRa Dentistry, we’re reimagining the dental experience — blending advanced technology, compassionate care, and a supportive team culture to create a place where both patients and team members feel truly cared for. We’re growing, and we’re looking for a dedicated Treatment and Insurance Coordinator to help us elevate our patient care and contribute to an exceptional clinical and front office environment.
Here is why we are different
We believe that when you take care of your team, they take better care of patients. That’s why we offer the following benefits:
Flexible Schedule – no Fridays or Saturdays!!
Generous paid time off
No work on holidays (Thanksgiving, Christmas, New Year’s, and more)
Christmas and Birthday bonuses
Team-voted perks like Continuing Education, gym memberships, etc.
Uniform allowance
Complimentary meals during all mandatory team meetings
Opportunities for growth and advancement
Schedule:
Full time: Mondays thru Thursdays
No Fridays or Saturdays
Approx. 34-38 hours per week
Position Requirements:
Education: Bachelor's Degree, Associate’s Degree in Applied Sciences, AA Degree, RDH or RDA, High School Diploma with dental front office specific training and/or experience
2 years of dental front desk dental office experience MANDATORY
Familiarity with Open Dental or other similar PMS (i.e. Dentrix, Eaglesoft, etc.) mandatory with training available
Comfortable with all dental front office responsibilities
Help with clinical responsibilities when necessary
CPR Certification preferred
Key Qualities We’re Looking For:
Excellent communication skills with patients and team members
Strong organizational skills — particularly for software management, financial, and insurance coordination
Clean, detail-oriented, and reliable
Flexible and accommodating with patient needs and scheduling
Positive attitude and a desire to contribute to a strong team culture
Enjoys collaborating and participating on social media videos
Duties and Responsibilities
- Check patients in when they arrive for their appointments as well as assist patients with intake procedures, explaining treatment options and insurance details clearly
- Verify patient insurance coverage and benefits
- Present, review and process treatment plans with patients, ensuring accuracy in documentation and coding
- Manage billing processes and ledgers
- Monitor insurance collection and claims submission
- Maintain accurate patient records in compliance with HIPAA regulations and health information management standards
- Schedule patient appointments utilizing scheduling software and multi-line phone systems
- Provide excellent patient service through proper phone etiquette, front desk support, and clerical assistance
- Coordinate care plans with healthcare providers to ensure comprehensive patient care
- Maintain confidentiality of all medical records and sensitive information
How to Apply:
If you’re looking to grow with a modern, patient-centered dental practice that values integrity, professionalism, and team collaboration — we’d love to hear from you. Please submit your resume along with a brief cover letter explaining why you’d be a great fit for SiRa Dentistry to drmassoud@siradentistry.com. In person interview required.
Job Type: Full-time
Expected Hours: 34-38 hours per week
Compensation: Hourly
We look forward to meeting you and welcoming the next valued member of our team!
Job Type: Full-time
Work Location: In person.
Pay: From $23.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Professional development assistance
- Uniform allowance
Work Location: In person