What are the responsibilities and job description for the Veterinary Client Service Representative position at Alliance Animal Health?
Company Description
Fort Lee PetVet is a full-service animal hospital founded by two dedicated veterinarians, Dr. Nazar and Dr. Han. Our team of skilled professionals combines medical expertise with a friendly, compassionate approach to deliver an exceptional experience for both pets and their owners.
We take a unique, comprehensive approach to pet health that truly sets us apart. From preventive care to complex treatments, every pet receives a personalized care plan tailored to their individual needs.
If you're seeking a veterinary team that genuinely cares and is committed to delivering outstanding care, look no further than Fort Lee PetVet.
To learn more about us visit our website at: Fort Lee PetVet
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
As a part of the Alliance Animal Health family, you’ll have opportunities to progress clinically and professionally through education and leadership training.
Qualifications
We’re looking for:
- Experienced Receptionist with a minimum of 1-year veterinary experience required
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay range: starting at $18/hr depending on experience
We offer our staff:
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/