Receptionist

JOB FUNCTION:

• Greets new patients and visitors
• Verifies and updates patient information in the EHR
• Schedule new and follow up appointments
• Create visits when patients present for services and update demographics as necessary
• Maintains patient medical records such as scanning prescriptions, update information, labs/reports in the EHR system
• Scanning documentation into specific image titles into EHR on a daily basis

ADDITIONAL RESPONSIBILITIES:

• Collects co-pays and/or full payments at time of service
• Receipting and posting payments
• Answering phones, checking messages and returning phone calls in a timely manner
• Other clerical duties as needed

JOB QUALIFICATIONS:

• 
  Education:
• One year clinic experience desired

• 
  Job Knowledge:

• Knowledge of medical terminology preferred
• Knowledge of insurance plans

• Skills:

• Computer skills
• Able to judge situations and seek appropriate assistance if it is beyond the scope of practice

• Physical Demands:

• Work may involve exposure to potentially dangerous specimens or materials and situations that require following safety precautions or use of personal protective equipment.
• May require assisting and lifting patients in wheelchairs.
• Sitting for long periods of time.

• 
  License:
• High School Diploma or equivalent is required

• 
  Confidentiality:
• Must adhere to HIPAA regulations according to Allen Parish Hospital Policy, and uphold the Privacy Act law and regulations.

• 
  Internal/External Contacts:

Internal: Physician, mid level providers, office staff

External: Patients/family members, outside pharmacy reps, hospital staff