Front Office / Shop Assistant

Job Overview
We are seeking a highly organized, reliable, and customer-focused Front Office & Shop Assistant to support daily operations in our busy window tinting shop. This role combines front desk responsibilities ensuring smooth operations with hands-on assistance in the shop, helping ensure excellent customer service and efficient workflow. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

• Greet visitors and manage the front desk operations with professionalism and courtesy.
• Handle incoming calls , ensuring excellent phone etiquette.
• Provide exceptional customer service and support to clients and staff.
• Perform data entry, filing, and clerical tasks to maintain organized office records.
• Assist with office management duties including inventory management of supplies.
• Maintain confidentiality of sensitive information while managing administrative tasks.
• Support team members with various administrative functions as required.
• Greet customers and provide professional customer service.
• Assist technicians with vehicle preparation and cleanup.
• Maintain shop cleanliness and organization.
• Stock and organize supplies, tools, and inventory.
• Help unload deliveries and manage inventory levels.
• Assist with basic shop tasks as assigned by management.
• Ensure a safe and professional work environment.
• Answer phone calls, emails, and text inquiries.
• Schedule appointments and manage the daily calendar.
• Prepare estimates, invoices, and collect payments.
• Follow up with customers regarding appointments and completed work.
• Keep the reception area clean, organized, and presentable.

Qualifications

• Previous customer service, receptionist, or automotive experience is a plus.
• Excellent organizational skills with a keen attention to detail.
• Ability to manage time effectively and prioritize tasks in a busy setting.
• Strong communication and organizational skills.
• Basic computer skills (scheduling, email, invoicing, and data entry).
• Ability to multitask in a fast-paced environment.
• Positive attitude, strong work ethic, and willingness to learn.

Compensation & Benefits

• Competitive hourly pay based on experience.
• Opportunities for growth and advancement.
• Employee discounts on shop services.
• Full-time or part-time available.
• Monday–Friday and occasional Saturdays as needed.

Pay: $12.00 - $16.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

Salary : $12 - $16