What are the responsibilities and job description for the Commercial HVAC Service Manager position at All Hours Mechanical LLC?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Job Title: Commercial HVAC Service Manager
About Us:
At All Hours Mechanical, we’re a fast-growing leader in the commercial HVAC industry. We are driven by a culture of integrity, teamwork, and relentless dedication. Rooted in faith-based leadership, we’re more than just a company—we’re a tight-knit family that values respect, mutual support, and the courage to push boundaries. We prioritize passion and a "whatever it takes" mindset over experience alone, because we believe in training and empowering those eager to grow. Our commitment is twofold: delivering exceptional service to our customers while fostering an employee-first environment where you can thrive personally and professionally.
Why Join Us?
- Family First: No-cost basic family health insurance for your peace of mind.
- Security: $50,000 life insurance at no cost to you.
- Protection: No-cost short- and long-term disability coverage.
- Future-Focused: Affordable vision and dental plans.
- Financial Growth: 401(k) with up to 5% matching.
- Career Advancement: Clear pathways for growth within and beyond the field. Design your future with us!
- Innovative Tools: Access to cutting-edge HVAC technology.
- Ongoing Development: Top-tier mentorship and training programs.
Commercial HVAC Service Manager
Position Overview
We're seeking an experienced Commercial HVAC Service Manager to lead and oversee our service department operations. This role requires a strong combination of technical expertise, leadership, and customer service skills. You will be responsible for managing technicians, driving service excellence, ensuring operational efficiency, and building lasting customer relationships.
If you're a results-driven professional who excels at leading teams, solving complex HVAC challenges, and delivering exceptional customer experiences, you'll find a home here at All Hours Mechanical.
Job Responsibilities
- Lead and manage the day-to-day operations of the commercial HVAC service department.
- Supervise, mentor, and support service technicians to ensure high-quality workmanship and professional growth.
- Schedule and coordinate service calls, preventive maintenance agreements, and emergency response activities.
- Monitor department performance, productivity, and profitability while identifying opportunities for improvement.
- Ensure technicians have the tools, training, materials, and support needed to perform their work efficiently.
- Build and maintain strong relationships with customers, ensuring exceptional service and customer satisfaction.
- Assist with troubleshooting complex HVAC system issues and provide technical guidance when needed.
- Collaborate with sales, project management, and operations teams to support company objectives.
- Manage service budgets, labor utilization, inventory, and departmental expenses.
- Ensure compliance with safety regulations, industry standards, company policies, and applicable codes.
- Support business growth by identifying service opportunities, maintenance agreements, and value-added solutions.
Requirements
- 10 years of experience in commercial HVAC service, service management, or related leadership roles.
- Strong technical knowledge of commercial HVAC systems, including boilers, chillers, RTUs, VRF systems, controls, and building automation systems.
- Proven experience managing technicians, service operations, and customer relationships.
- Excellent leadership, communication, organizational, and problem-solving skills.
- Ability to thrive in a fast-paced, team-oriented environment.
- Strong understanding of service scheduling, dispatching, and operational performance metrics.
- Valid driver's license with a clean driving record.
- EPA Certification required.
What We Offer
- A supportive, employee-first culture that recognizes your contributions.
- Competitive salary with performance-based bonuses.
- Comprehensive benefits package (health, dental, vision, life, disability).
- 401(k) with company match.
- Paid time off and holidays.
- Opportunities for career advancement as we continue to expand.
Job Type
Full-time
Pay
Competitive salary and incentive compensation based on experience
Benefits
- 401(k) with matching up to 5%
- Health, dental, and vision insurance
- Health savings account (HSA)
- Life insurance
- Paid time off
- Short- and long-term disability coverage
Schedule
- Monday to Friday
- Management level responsibilities for time commitment
- Expected hours: 40 per week
Education
- High school diploma required
- Associate's or bachelor's degree in HVAC Technology, Construction Management, Business Management, Mechanical Engineering, or related field preferred but not required
Experience
- Commercial HVAC Service Management: 10 years (required)
License/Certification
- Valid Driver's License (required)
- EPA Certification (required)
Work Location
In person
Salary : $50,000