Front Desk Receptionist

Front Desk Receptionist supports the administration of the Santa Ana site to include but not limited to facilities, maintenance, Environmental Health and Safety (EHS), front desk operations and Human Resources Department, overseeing front desk operations.

Key Responsibilities:

1. Front Desk Operations and Administrative Support:
2. • Manage front desk operations, including greeting visitors, answering phone calls, handling mail, directing deliveries and visitors.
   • Ensure a professional and welcoming environment for visitors and employees.
   • Maintain and order office supplies, ensuring adequate stock levels are maintained.
   • Assist in the preparation of reports, presentations, and other documents.
   • Coordinate luncheons and meetings.
   • Serve as the primary point of contact for office-related inquiries and issues.
   • Create communication plans to ensure all office employees are kept up to date with all necessary information, including but not limited to the company newsletter. 

Qualifications:

●     Bilingual – Spanish

●     Excellent analytical, problem-solving, customer service skills.

●     Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

●     Strong communication and interpersonal skills to collaborate effectively with various departments.

●     Ability to prioritize tasks, manage multiple deadlines, and work independently in a fast-paced environment.

●     Attention to detail and commitment to quality and safety.

PHYSICAL DEMANDS

N (Not Applicable)   Activity is not applicable to this position.

O (Occasionally)      Position requires activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)           Position requires activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)           Position requires activity more than 66% of the time (5.5 hrs/day)

Physical Demands

Lift/Carry

•                    10 lbs or less      F

•                    11-20 lbs              O

•                    21-50 lbs              N

•                    51-100 lbs           N

•                    Over 100 lbs       N

Push/Pull

·             12 lbs or less        O

·             13-25 lbs               O

·              26-40 lbs              N

·              41-100 lbs            N

Walking

·              In Campus           F/C

Other Physical Requirements

·         Prolonged periods of sitting at a desk.

·         The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

·         This position requires the ability to navigate/walk and access all areas of our indoor/outdoor campus, in all weather conditions of California (heat, cold, humidity and everything in between)

·         Ability to wear Personal Protective Equipment (PPE) – depending on area.

Hazard Analysis/Personal Protective Equipment required:

·         The hazards described here are representative of those an employee could encounter while walking the campus. Personal protective equipment will be provided by the company to alleviate the hazard.

WORK ENVIRONMENT:

This position requires an on-site presence. Working conditions are normal for an office environment but may be noisy at times. Work may require occasional weekend and/or evening work. Walking around the campus will be required in all California Weather. California has stream heat, extreme cold, and everything in between. 

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.