What are the responsibilities and job description for the Front Desk position at Align ENT + Allergy?
Description
Join Our Patient-Centered Medical Team!
We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!
What You'll Do
Qualifications
Join Our Patient-Centered Medical Team!
We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!
What You'll Do
- Greet patients with a smile and deliver exceptional customer service
- Handle incoming/outgoing calls using a multi-line phone system
- Check patients in/out, schedule appointments, verify insurance, process payments and referrals
- Keep patient records and documentation accurate and up-to-date
- Collaborate with team members and support daily office operations
- Salary that rewards experience
- 401 (k) with an employer contribution
- Paid time off, eight paid holidays and two floating holidays per year
- Health, dental and vision insurance
- Company paid life, short and long term disability
- Brand new office and supportive, fun team
- Structured training program
- Patients love us--and we think you will too!
Qualifications
- High school diploma or equivalent
- 2 years of medical office experience preferred
- Positive attitude, strong communication, good work ethic, and excellent phone etiquette
- Detail-oriented and able to multitask in a busy environment
- Dependable and eager to learn new systems (experience with eCW EMR is a bonus) - strong computer skills are also a plus!