Front Desk Receptionist

Description

We are seeking a friendly and organized Medical Receptionist to join our team. You will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Check-in patients, verify their information, and update electronic medical records accurately.
• Complete insurance verifications.
• Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
• Schedule and confirm patient appointments, ensuring efficient time management.
• Assist patients in completing necessary forms and understanding office policies.
• Collect patient co-pays, process payments accurately, and maintain proper documentation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with medical staff to optimize patient flow and use of resources.
  
  

Benefits

• 401(k) with employer contribution
• Medical, dental and vision insurance the first of the month after 30 days with us
• Generous paid time off, paid holidays and floating holidays
• Company paid short and long term disability insurance plus life insurance
  
  

Qualifications

Requirements

• High school diploma or equivalent
• Previous experience as a receptionist or in a customer-facing role
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency in using computer systems and basic office software
• Ability to handle a fast-paced environment and to multitask
• Must possess empathy, compassion, and professionalism as you interact with patients and their families
• Ability to work well as part of a team
• Reliability and punctuality in attendance
• Must be able to work at locations in Doylestown and Blue Bell