What are the responsibilities and job description for the Medical Assistant position at Align ENT + Allergy?
Description
This office is open Monday-Thursday, no Fridays, weekends or holidays required!
Currently seeking a friendly and organized Medical Assistant/Receptionist to join our team. As a Medical Assistant, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority. This is a role that involves working both as a Medical Assistant and also at the Front Desk.
Medical Assistant Responsibilities
Requirements
This office is open Monday-Thursday, no Fridays, weekends or holidays required!
Currently seeking a friendly and organized Medical Assistant/Receptionist to join our team. As a Medical Assistant, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority. This is a role that involves working both as a Medical Assistant and also at the Front Desk.
Medical Assistant Responsibilities
- Administer Allergy Injections and Biologic Injections
- Administer allergy testing in office
- Perform breathing tests such as pulmonary function and NIOX testing
- Record Vitals, intake history and room patients for physician office visits
- Use EMR system to document and communicate appropriately
- Greet patients and visitors with a warm and welcoming demeanor.
- Check-in patients, verify their information, and update electronic medical records accurately.
- Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
- Schedule and confirm patient appointments, ensuring efficient time management.
- Assist patients in completing necessary forms and understanding office policies.
- Collect patient co-pays, process payments accurately, and maintain proper documentation.
- Maintain the cleanliness and organization of the reception area.
- Coordinate with medical staff to optimize patient flow and use of resources.
- Insurance Eligibility
- 401(k) with employer contribution
- Medical, dental and vision insurance
- Company paid life and disability coverage
- Paid time off, paid holidays and floating holidays
Requirements
- Prior knowledge of Allergy/Asthma facility is preferred, but not required
- Minimum of 2 years' experience with injections
- High school diploma or equivalent
- Previous experience as a receptionist or in a customer-facing role
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency in using computer systems and basic office software
- Ability to handle a fast-paced environment and multiple tasks simultaneously
- Empathy, compassion, and professionalism in dealing with patients and their families
- Ability to work well as part of a team
- Reliability and punctuality in attendance