Credit Union Indirect Loan Officer

Job Overview

We are seeking a dynamic and detail-oriented Credit Union Indirect Loan Officer to join our team and drive our indirect lending initiatives. In this role, you will be responsible for managing the loan origination process for vehicle and other consumer loans through third-party dealerships. Your expertise will ensure seamless loan processing, compliance with lending regulations, and effective client communication. This position offers an exciting opportunity to leverage your financial analysis skills, industry knowledge, and negotiation abilities to support our members' financial goals while maintaining risk management standards.

Responsibilities

• Develop and maintain strong relationships with dealership partners to promote indirect lending opportunities, including
• Assist in identifying opportunities to grow indirect lending volume while maintaining acceptable risk levels.
• Evaluate loan applications by analyzing financial statements, credit reports, and other relevant data to determine creditworthiness.
• Underwrite loans by applying industry-standard criteria, ensuring compliance with all credit union policies and federal and state regulations governing lending practices.
• Negotiate loan terms with dealership representatives and clients to reach mutually beneficial agreements while safeguarding the credit union’s interests.
• Utilize financial software and Excel data analysis tools to perform quantitative research, forecasting, and risk analysis for each application.
• Prepare detailed documentation to support decision-making processes.
• Monitor existing loan portfolios for signs of fraud or delinquency, implementing preventative measures as needed.
• Stay current on industry trends, financial regulations, and best practices in commercial lending to continuously improve processes.
• Pre-audit loans to assure accuracy of documentation, funding, document storage, and onboarding to core banking system.
• Make post-closing contact with members with a focus on member satisfaction and deepening of wallet share.
• Assist Accounting and Loan Departments in loan tracking and general ledger balancing.

Education and Experience

• Bachelor’s degree in finance, business administration or related field or equivalent experience.
• Minimum of 2 to 5 years of experience in lending, preferably in consumer indirect lending
• Familiarity with credit union operations, consumer loan documentation and funding processes, lending regulations and compliance standards, and member-focused service models.
• Candidates who have experience working with auto dealerships or indirect lending channels may be given special consideration.

Skills and Competencies

• Exceptional organizational, time-management, and multitasking skills.
• Strong written and verbal communication abilities.
• High level of professionalism, discretion, and emotional intelligence.
• Highly proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat.
• Ability to learn and use electronic document imaging system.
• Ability to work independently, anticipate needs, and exercise sound judgment.
• Requires dedication to providing excellent support in a tactful and pleasant manner.
• Maintain regular and predictable work attendance.
• Willingness to take on additional responsibilities and duties.

Core Values and Attributes

• Commitment to member service and the credit union philosophy of “people helping people.”
• Detail-oriented, proactive, and solution-focused.
• Adaptable and calm under pressure.
• Strong interpersonal skills and collaborative, team-oriented mindset.
• Sales and business development mindset.
• High level of dependability and dedication.

We are an equal opportunity employer and do not discriminate on the basis of race/color, national origin/ethnicity, religion, age, disability or any other status protected under federal, state, or local laws. Equal employment opportunity applies to all areas of employment.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing to make in person visits to local dealerships to enhance dealer relations and provide appropriate dealer training?
• Are you willing to work a flexible schedule as needed to accommodate dealer hours?

Education:

• Bachelor's (Preferred)

Experience:

• Loan Officer: 2 years (Required)
• Credit Union: 1 year (Preferred)
• Indirect Lending: 1 year (Preferred)

License/Certification:

• driver's license (Required)

Ability to Commute:

• Alcoa, TN 37701 (Required)

Work Location: In person