What are the responsibilities and job description for the Relocation Branch Manager position at Alchemy Global Talent Solutions?
We’re seeking an experienced Relocation Branch Manager to lead a high-performing team in Waco, TX within the moving and relocation industry. This is an exciting opportunity to oversee daily operations, ensure service excellence, and drive growth in a fast-paced logistics environment.
Key Responsibilities:
- Overseeing daily terminal operations for moving and relocation services.
- Managing driver schedules, dispatch, and route efficiency.
- Ensuring DOT compliance and moving company safety standards.
- Coordinating local and long-distance moving jobs.
- Leading warehouse staff and logistics teams.
- Monitoring KPI performance metrics and reporting.
- Handling moving client escalations and resolving service issues.
- Managing moving equipment maintenance and vehicle inspections.
- Recruiting, onboarding, and training moving team members.
- Ensuring accurate documentation and billing procedures.
- Collaborating with sales teams to support moving client needs.
- Implementing continuous process improvements.
Key Skills & Experience:
- 3 years of moving terminal or operations management experience.
- Previous experience in moving & relocation (HHG or commercial).
- Strong leadership and team-building skills.
- Knowledge of DOT/FMCSA regulations.
- Excellent communication and problem-solving abilities.
- Proficiency with dispatch and logistics software.
Salary : $60,000 - $90,000