Moving Services Client Coordinator

Moving Services Client Coordinator – Lowell, MA

Join a trusted name in the logistics and relocation industry! Based near Lowell, MA, our client is seeking a full-time Moving Services Client Coordinator to support their Tradeshow Logistics division. This role is ideal for individuals with excellent communication skills and a passion for delivering top-tier customer service within the moving, logistics, and tradeshow relocation industries.

What You’ll Be Doing:

• Handle job-related paperwork and perform accurate data entry for each relocation project.
• Ensure all job details and final rates are verified for accuracy.
• Input job data into industry-specific tracking and logistics systems.
• Communicate with clients regarding estimates, shipment status, invoicing, and documentation.
• Support the sales and operations teams with administrative and project-related tasks.
• Collaborate with the Senior Coordinator on complex or high-profile projects.
• Maintain updated and accurate customer records and requests.
• Perform various administrative duties to support the branch office.
• Assist with project timelines, service updates, and logistics scheduling.
• Deliver outstanding customer service in a high-paced environment.
• Work cross-functionally with warehouse and field teams to ensure alignment.
• Contribute to ongoing improvements in service delivery and customer satisfaction.

What We’re Looking For:

• Prior experience in moving, logistics, or relocation industry is required.
• Exceptional written and verbal communication skills.
• Strong organizational skills and high attention to detail.
• Ability to multitask and prioritize in a fast-paced setting.
• Proficiency in Microsoft Word, Excel, PowerPoint, and general office systems.
• Proven ability to provide consistent, reliable, and professional service.

Interested? Reach out to Alchemy Global Talent Solutions today.