What are the responsibilities and job description for the Care Coordinator / Client Services Manager position at REALCARE SENIOR SERVICES LLC?
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
- Handle new client inquiries, consultations, and onboarding
- Develop and update personalized care plans
- Schedule caregivers and manage daily/weekly assignments
- Maintain regular communication with clients and families
- Gather and track client feedback and satisfaction
- Serve as the main point of contact for care-related questions and emergencies
Qualifications
- Fluent in English Language, Some experience in Marketing and or customer support, Home care or Home health care knowledge