What are the responsibilities and job description for the Moving Operations & Dispatch Manager position at Alchemy Global Talent Solutions?
Moving Operations & Dispatch Manager – Dallas, TX
Join a premier household goods (HHG) moving company in Dallas, TX, as a Moving Operations & Dispatch Manager. This leadership role focuses on managing HHG operations and dispatch, ensuring every move is executed smoothly, safely, and on schedule. Ideal for candidates with strong experience in HHG relocations and operational oversight.
What You’ll Be Doing:
- Overseeing daily HHG moving operations for local and interstate relocations
- Managing dispatch for drivers and crews, ensuring optimal routing and efficiency
- Supervising packing, loading, transport, and delivery processes
- Coordinating warehouse operations and HHG inventory control
- Enforcing DOT, FMCSA, and company safety compliance
- Communicating with customers to resolve service issues and ensure satisfaction
- Tracking fleet maintenance and scheduling vehicle inspections
- Implementing process improvements to streamline HHG logistics
- Training and coaching crews on best practices and customer service
- Working closely with customer service and sales teams to coordinate job details
- Managing labor needs and coordinating temp staffing as needed
- Generating reports and analyzing KPIs for operational performance
What We’re Looking For:
- Proven experience in household goods (HHG) moving operations
- Strong background in dispatching and crew supervision
- Knowledge of DOT/FMCSA regulations and safety compliance
- Ability to manage high-volume scheduling and tight timelines
- Experience in warehouse and fleet operations
- Strong communication and leadership skills
Interested? Reach out to Alchemy Global Talent Solutions today.
Salary : $60,000 - $80,000
