What are the responsibilities and job description for the Dispatch Manager position at Hubbard Express Air Freight And Delivery LLC?
Job Title: Dispatch Manager
Location: Grapevine, TX
Company: Hubbard’s Express Air Freight LLC
About Us
Hubbard’s Express Air Freight LLC, a family-owned and operated business with over four decades of experience in the transportation industry, attributes its success to its commitment to customers, employees, and operational excellence. We foster a close-knit, family-oriented work environment where every team member feels valued and empowered. At Hubbard’s Express, we believe in continuous learning and development, offering opportunities for our employees to enhance their skills and advance their careers. Our people are our most valuable asset and the foundation of our continued growth and success.
Job Summary
We are seeking an experienced and driven Dispatch Manager to lead our logistics and dispatch operations in Grapevine, TX. The Dispatch Manager will oversee the daily dispatch team, ensuring efficient scheduling, routing, and communication across all transportation activities. This role requires a strategic thinker with hands-on experience in logistics, a proactive problem-solver, and a strong leader who can drive team performance and maintain exceptional service standards.
Key Responsibilities
- Supervise and lead dispatchers to ensure timely and efficient pickups and deliveries.
- Coordinate and oversee transportation activities across multiple routes and clients.
- Utilize Transportation Management Systems (TMS) and dispatching software to optimize routes, driver utilization, and delivery schedules.
- Monitor and track shipment statuses, providing real-time updates to customers and internal stakeholders.
- Ensure all shipping documentation and reports are accurate and compliant with transportation regulations.
- Resolve shipment delays, discrepancies, or issues promptly and professionally.
- Develop and maintain dispatch procedures and performance metrics to improve efficiency.
- Train, mentor, and evaluate dispatch team members to promote growth and accountability.
- Collaborate with management to improve workflows and achieve company performance goals.
- Foster a positive, safety-focused team culture that reflects the family values of Hubbard’s Express.
Qualifications
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- Minimum 3–5 years of experience in logistics, dispatch, or transportation management.
- Proven leadership experience in a fast-paced logistics environment.
- Strong organizational, multitasking, and decision-making abilities.
- Proficiency with Transportation Management Systems (TMS) and dispatching software.
- Excellent communication and interpersonal skills.
- In-depth knowledge of freight operations, routing, and DOT/safety regulations.
- Ability to work well under pressure and manage multiple priorities.
- Bilingual abilities are a plus.
Preferred Skills
- Experience with freight forwarding and customs processes.
- Familiarity with air freight and time-critical logistics operations.
- Certification in transportation, logistics, or supply chain management.
Benefits
- Health insurance (medical, dental, vision)
- Paid time off (vacation, sick leave)
- Retirement plan (401k)
- Career growth and advancement opportunities
- Supportive, family-oriented work culture
To Apply: https://hubbardexp.com/join-our-team/
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Dispatching: 1 year (Required)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Grapevine, TX 76051 (Required)
Work Location: In person