Events Manager

ALBERT HOTEL is hiring for a EVENTS MANAGER

An urban oasis, tucked away off of Main Street in the heart of Fredericksburg, TX, Albert Hotel offers a peaceful yet sophisticated luxury experience in Texas's famed Hill Country. Opened in January 2025, the property features 105 thoughtfully appointed guest rooms and suites, along with uniquely designed bunk rooms and a private house with custom furnishings, locally-curated amenities, and thoughtful touches.

With the guest experience in mind, Albert's elevated amenities include a sunken limestone pool featuring an outdoor bar and cabanas, state-of-the-art fitness center, and a 2,000-square-foot full-service spa. Additionally, the property is home to four on-site culinary outlets, including The Restaurant at Albert.

Albert boasts 3,600-square-foot of semi-open air event space, a 1,200-square-foot mezzanine deck, and an expansive event lawn, making it a prime destination for weddings, private events, and intimate gatherings.

What you'll do:

• Serve as a leader to the events team through personal actions, identifying areas for improvement, and participating in all aspects of providing the guest with a memorable experience
• Work alongside necessary departments to staff, coordinate, and execute all events booked by the sales and programming teams
• Maintain an accurate inventory of all event equipment and replace as needed according to outlined pars
• Conduct a monthly inventory of all event beverages
• Order all necessary beverages and other event supplies outlined in the BEOs
• Provide onsite communication and coordination with event planners and clients
• Demonstrate working knowledge of the organization’s operational standards
• Develop a proficiency in Event Software and Point of Sale systems
• Participate in weekly BEO meetings to review event business with the banquet and culinary teams
• Review upcoming BEOs to ensure all final details are communicated, such as menu, timeline, signage, service ware, instructions, etc.
• Ensure that all equipment is maintained in good, safe working condition; arrange for equipment purchases and repairs as needed
• Assist in the development and implementation of special projects as assigned
• Promote and encourage guest name recognition at all times with both internal and external guests
• Ensure staff have a complete understanding of their job requirements and sufficient training before holding them accountable for results and event execution
• Perform personnel actions such as hiring and terminating staff, consulting with human resources as needed
• Maintain awareness of documentation needed and retained in employee files
• Maintain an increased awareness of safety issues throughout the property and keep abreast of emergency procedures and OSHA requirements
• Ensure open lines of communication with staff, all departments, and upper management at all times via email, log books, meetings, etc., to ensure all needs of the property are met

Who you are:

• Bachelor’s degree from an accredited four-year college or university, or an equivalent combination of education and experience; a degree in business or hospitality preferred
• 2 years of experience in hotel-focused catering and event management preferred
• You are willing to work 45 hours per week with a flexible schedule that may include weekends
• You can write routine reports and correspondence, and prepare accurate proposals
• You are proficient in Mac and Google Applications, including Google Docs, Google Sheets, and Google Calendar
• You can develop and maintain professional relationships and speak effectively before guests and groups of co-workers
• You have effective time management and organizational skills and can prioritize and organize work assignments and follow through as necessary to receive expected results
• You have a strong attention to detail and the ability to function under substantial time pressure
• You have a solutions-oriented mindset and the confidence to make fast-paced decisions
• You have a strong work ethic and the ability to work both autonomously and in an intimate team setting

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• Health, vision dental benefits
• 401K matching
• Paid holidays
• Volunteer pay
• Tuition reimbursement
• Referral bonuses
• Discounts at our shops, hotels local partnerships

ABOUT NEW WATERLOO

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.