ELIGIBILITY EXAMINER I (HELPS)

POSITION Eligibility Examiner I (HELPS)

DEPARTMENT Social Services

SALARY $45,428

WORK LOCATION 162 Washington Ave., Albany
NY 12210

MINIMUM QUALIFICATIONS: EITHER:
A. Graduation from a regionally accredited or New York State registered college or university with at

least an Associate’s degree; OR,
B. Graduation from High School or possession of a GED and two (2) years of experience in examining,

investigating, or evaluating claims.

Please submit a resume and transcript with this application.

POINT OF CONTACT FOR INQUIRIES
DSSInquiries@albanycountyny.gov

BENEFITS
Paid Time Off
Health, Dental, Vision, & Hearing
Tuition Reimbursement
NYS Retirement
Employee Assistance Program
Subsidized Daycare – Little Sprouts at Shaker Place
DESCRIPTION
Albany County Department of Social Services is seeking applications to fill Eligibility Examiner I vacancies in
Reception, Temporary Assistance, Employment/Daycare and Fair Hearings, SNAP/HEAP and Medicaid
Divisions. This is an entry-level worker who learns the basic state eligibility criteria to determine eligibility of
applicants seeking Public Assistance, Medicaid, Food Stamp and/or HEAP benefits. This level Examiner
undergoes intensive training to develop the necessary skills in applying the appropriate knowledge, skills
and abilities in these several programs which are needed in addressing a client’s eligibility for assistance as
well as in providing direction in methods necessary for the client to become self-sufficient. The work
requires a comprehensive review and evaluation of applications, records and documents obtained from the
applicant and collateral sources. This position requires in-person interviews with clients.

Candidates will not have to take an exam for this title. This is a Hiring Emergency Limited Placement (HELP)
Program-designated title. The HELP Program is a temporary program designed to help local government employers address current staffing
issues. Traditionally, the titles filled under the HELP Program required job candidates to compete in a competitive exam to be considered
for employment. For the duration of the program, this title will be classified as non-competitive and categorized as a “HELP Program”
position. At the close of the program, this position will revert to competitive class status. Employees occupying positions filled through
the HELP Program will be granted competitive class status without the need to participate in a competitive exam.