ELIGIBILITY CLERK (DSS) (HELPS)

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POSITION Eligibility Clerk (HELPS)

DEPARTMENT Social Services

SALARY $37,132

WORK LOCATION 162 Washington Ave., Albany
NY 12210

MINIMUM QUALIFICATIONS
Graduation from high school or possession of a high school equivalency diploma.

Please submit a resume with this application.

POINT OF CONTACT FOR INQUIRIES
DSSInquiries@albanycountyny.gov

BENEFITS
Paid Time Off
Health, Dental, Vision, & Hearing
Tuition Reimbursement
NYS Retirement
Employee Assistance Program
Subsidized Daycare – Little Sprouts at Shaker Place
DESCRIPTION
Under general supervision, an incumbent of this class, located in the Department of Social Services
Reception Area, performs moderately complex eligibility clerical support functions to assist programs
and/or administrative staff in determining the possible eligibility of applicants for various Federal and State
funded programs. An incumbent is expected to learn applicable program regulations, policies and
procedures to relieve superiors of the more routine tasks and support functions associated with the
eligibility process, including face-to-face contact with applicants, to provide information about programs as
well as gather information relating to cases. Work also includes using a variety of database management
systems such as the State’s Welfare Management System and other departmental databases to gather case
information or information to support case processing and management, reporting and tracking. This level
is distinguished from Eligibility Examiner I in that only the Eligibility Examiner I or higher-level eligibility staff
has the authority to make eligibility determinations and redeterminations, compute and authorize clients’
budgets, and open, close or reopen cases. Does related work as required.

Candidates will not have to take an exam for this title. This is a Hiring Emergency Limited Placement (HELP)
Program-designated title. The HELP Program is a temporary program designed to help local government employers address current staffing
issues. Traditionally, the titles filled under the HELP Program required job candidates to compete in a competitive exam to be considered
for employment. For the duration of the program, this title will be classified as non-competitive and categorized as a “HELP Program”
position. At the close of the program, this position will revert to competitive class status. Employees occupying positions filled through
the HELP Program will be granted competitive class status without the need to participate in a competitive exam.