Industrial Counter Sales & Warehouse Associate

Albany Box Company / Pacific Contractor Supply
Tangent, Oregon

Join a Growing Oregon Manufacturer

Albany Box Company is a locally owned packaging manufacturer that has been serving customers throughout the Pacific Northwest for 25 years. We design and manufacture custom shipping crates, industrial packaging, and protective solutions for customers in a variety of industries.

Pacific Contractor Supply is a locally owned construction supply distributor that has been serving customers throughout the Pacific Northwest for 5 years. We supply erosion control materials, geo-textiles, safety supplies, tools and consumables for the building trades.

As our companies continues to grow, we are looking to add dependable, customer-focused individuals to our team.

This position supports both Albany Box Company and Pacific Contractor Supply. We are willing to train the right candidate, but applicants should have strong customer service skills, basic computer abilities, and the ability to work accurately with product information, inventory, and customer orders.

Position Summary

Customer Service & Counter Sales Associates assist customers at our walk-in sales counter, process orders, pull products from inventory, and help load customer vehicles. This position combines customer service, warehouse operations, inventory support, and forklift operation to ensure customers receive accurate orders and excellent service.

Responsibilities

• Assist customers at the sales counter in a professional and friendly manner

• Process customer orders accurately and efficiently

• Answer basic customer questions regarding products, availability, and pricing

• Pull products and materials from warehouse inventory

• Load customer vehicles safely using forklifts and other material handling equipment

• Receive and stock incoming inventory

• Maintain accurate inventory locations and organized warehouse areas

• Follow company safety procedures and warehouse best practices

• Work cooperatively with team members while also being able to work independently when needed

• Assist with general warehouse, shipping, receiving, and facility duties as required

Qualifications

Required

• High school diploma or equivalent

• Strong customer service and communication skills

• Basic computer skills

• Basic math skills including addition, subtraction, fractions, and decimals

• Dependable attendance and punctuality

• Strong attention to detail and accuracy

• Ability to safely work in both customer-facing and warehouse environments

• Ability to lift up to 50 pounds on a regular basis

Preferred

• Previous customer service, counter sales, warehouse, or industrial supply experience

• Forklift experience (not required)

• Experience with inventory management or order fulfillment

• Experience in construction materials, industrial supplies, packaging, manufacturing, or distribution environments

What We're Looking For

The most successful team members at Albany Box Company are:

• Customer focused

• Safety focused

• Reliable and dependable

• Positive and teamwork oriented

• Detail oriented

• Comfortable working with both people and products

• Committed to providing excellent service

• Willing to learn new skills and grow with the company

Benefits

Eligible employees enjoy a competitive benefits package including:

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) with employer match

• Paid Time Off (PTO)

• Vacation time

• Opportunities for advancement and skill development

• $20.75/hr starting wage

• $21.75/hr after completion of 90 days

• Up to $24.75 after completion of training

• Wage advancement opportunities based on training, performance, and responsibilities

Application Requirements

To be considered for this position, applicants must:

• Submit a resume

• Complete a basic math assessment

The assessment evaluates skills commonly used in our business including basic math, inventory quantities, measurements, and order accuracy.