Sales Representative Training Specialist

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Job Summary:

Alarm Detection Systems is seeking a Sales Training Specialist to support the onboarding and development of new sales representatives during their first six months of employment. This role is responsible for delivering structured training, providing field coaching, and ensuring new hires are equipped to successfully transition into a sales team.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the Sales Training Specialist.

Alarm Detection Systems is an EEO employer.

Company Benefits:

Alarm Detection Systems offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees:

• Medical Insurance with multiple plan options
• Dental, Vision, and Life Insurance
• Paid Parental Leave
• Company Cell Phone and Laptop
• Expense Reimbursement Plan
• Disability Coverage:
  • Employer-paid Short-Term Disability
  • Optional Long-Term Disability
• 401(k) Plan with tiered employer match
• Paid Time Off (PTO) starting at 3 weeks per year for employees
• Paid Holidays: 8 recognized holidays annually
• Employee & Friends/Family Discounts on security systems and monitoring services
• Pet Insurance Discount
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Company-sponsored events (friends and family welcome!)
• Continuous professional development opportunities
• A fun, positive, and high-energy work environment.

Compensation:

The starting salary range for the Sales Training Specialist is $65,000 - $75,000,dependent on knowledge, skills, education, and experience.

Essential Functions and Responsibilities:

• Conduct onboarding sessions for new sales representatives, including classroom instruction, workshops, role-playing, and field training.
• Facilitate ongoing training programs to reinforce sales processes, product knowledge, and customer engagement techniques.
• Provide individualized coaching and feedback to sales representatives to improve performance, build confidence, and enhance selling skills.
• Shadow new representatives in the field to ensure proper application of training concepts.
• Execute the companys sales training curriculum consistently and effectively, ensuring alignment with organizational goals and best practices.
• Partner with the Sales Training Manager to identify training needs and adapt delivery methods as necessary.
• Serve as a point of contact for new hires, offering guidance, answering questions, and addressing challenges during the onboarding period.
• Assist in the development and updating of training materials, job aids, and resources to support learning and retention.
• Lead field prospecting and appointment sessions.
• Track and report on trainee progress, training completion, and performance outcomes.
• Provide feedback and recommendations to Sales Training Manager for program enhancements.
• Coordinate with internal and external staff and vendors to conduct training classes.
• Partner with sales leadership to align training with business objectives and sales targets.
• Maintain strong relationships with managers and team leads to support the transition of new hires into their roles.
• Direct and coordinate activities involving sales of products, and services.
• Responsible for regular travel to offices and prospective customer locations.
• Lead by example and understand how to help new sales representatives sell in a competitive environment with top-of-the-line products and services in a business-to-business environment.
• Other duties as assigned by management.

Required Qualifications:

• High school diploma or equivalent
• Minimum of 3 years of sales experience in the alarm/security industry
• Minimum of 2 years of outside sales experience
• Strong understanding of business-to-business sales processes

Preferred Qualifications:

• Experience in sales training, coaching, or onboarding programs
• Experience developing or delivering structured training content

Knowledge/Skills/Abilities:

• Strong understanding of sales principles, processes, and best practices, with the ability to model and teach effective selling techniques.
• Familiarity with CRM systems, sales performance metrics, and pipeline management.
• Proven ability to deliver engaging training sessions, both in classroom and field settings.
• Skilled in adult learning principles and instructional techniques, including role-playing, coaching, and feedback.
• Excellent verbal and written communication skills, with the ability to clearly convey concepts and motivate learners.
• Strong presentation skills with the confidence to lead groups of varying sizes and skill levels.
• Ability to provide constructive feedback in a supportive manner that encourages development and growth.
• Strong interpersonal skills with the ability to build rapport and trust with new sales representatives.
• Detail-oriented with the ability to track progress, assess learning outcomes, and identify areas for improvement.
• Strong problem-solving skills and adaptability to adjust training approaches to meet individual or team needs.
• Ability to work effectively with cross-functional teams, including sales leadership and human resources, to ensure alignment of training with business objectives.
• Collaborative mindset with a commitment to supporting organizational goals and the success of others.
• Self-motivated, enthusiastic, and passionate about developing others.
• Flexible and adaptable to a fast-paced, dynamic sales environment.
• Strong commitment to continuous learning and professional growth.

• Maintain a high level of professionalism and integrity.
• Strong communication, presentation, and written skills.
• Demonstrated critical thinking and problem-solving skills.
• Ability to learn and navigate an ERP system.
• Strong proficiency in Microsoft Office and Outlook.
• Ability to demonstrate qualities aligned with our core values of honesty, integrity communication, and collaboration.
• Interpersonal skills are critical, as this position requires extensive communications with employees with varying backgrounds and levels of management.
• Strong organizational, administrative, and supervisory skills.

Licenses/Certifications:

• Clear and valid drivers license is required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting
• Standing
• Walking
• Fingering (fine dexterity)
• Talking
• Hearing
• Vision/Color Vision
• Bending, stooping, and balancing in awkward locations to survey a customer location
• Driving for long distances

Work Environment:

The work environment for the Sales Training Specialist can be in any commercial or residential setting and includes the ADS office environment. Must be prepared to work and drive in all types of weather conditions. Alarm Detection Systems maintains a quiet, clean, and smoke-free office work environment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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