Camera Preventative Maintenance Technician

Job Summary

This is a field service position. The Camera & Access PM Technician will perform inspections, modification, repair, cleaning and customer training duties at various customer locations within the ADS service area. The technician is expected to work independently and perform all work up to ADS’ quality standards.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Alarm Detection Systems is an EEO employer

Essential Functions And Responsibilities

• Conduct scheduled preventative maintenance on security cameras, video management systems (VMS), and related equipment.
• Perform visual inspections, clean camera lenses, housings, and connections to maintain image clarity.
• Check camera positioning, focus, and exposure settings; adjust as needed.
• Test and verify camera connectivity, power supply integrity, and network stability.
• Identify, document, and report any system defects, damage, or potential issues requiring corrective maintenance.
• Ensure compliance with company standards and industry regulations for camera placement and functionality.
• Work collaboratively with the service and installation teams to recommend repairs or upgrades.
• Maintain accurate service logs and reports of completed maintenance tasks.
• Educate clients on proper camera usage and provide basic troubleshooting support as needed.
• Stay up to date with the latest surveillance technologies and preventative maintenance best practices.
• Responsible to read & follow all ADS safety procedures and policies as outlined in the ADS Employee Handbook
• Must have a flexible work schedule to allow for periodic after-hours or weekend appointments
• Must have the desire to advance into a Camera/Access Technician position
• Must be punctual and adhere to attendance standard
• Other duties as assigned by management
  
  

Education/Experience

• High School Diploma or equivalent is required
• Electronics &/or computer training is highly preferred
  
  

Knowledge/Skills/Abilities

• Ability to work independently
• Detail oriented with ability to maintain accurate records
• Above average customer service skills
• Must be familiar with operating computers & comfortable operating computer-based video systems
• Quality conscious
• Self-motivated
  
  

Licenses/Certifications

• Maintain a driver’s license, maintain an insurable driving record, and be capable of driving on company assignments.
• NICET video technician certification (Level 1 & Level 2) or other related certifications are a plus
• Must be able to obtain a Permanent Employee Registration Card from the State of Illinois Department of Financial and Professional Regulation (Illinois employees only)
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Climbing - Ladders and operate boom/platform lifts
• Ability to comfortably work at heights of up to 50 feet on a ladder or boom/platform lift
• Lifting 50 – 75 lbs
• Carrying 50 – 75 lbs
• Pushing & Pulling 50 – 75 lbs
• Handling (grasping)
• Finger Dexterity
• Ability to drive a motorized vehicle with manual transmission
• Talking
• Hearing
• Vision
• Depth Perception
• Visual Accommodation
• Color Vision
• Field of Vision
  
  

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

The employee will work in a variety of environments. Work is performed at customer’s sites and the conditions will range from an office setting to plant/factory. The employee should be prepared to work in any environment. Any given customer may have specific requirements such as:

• Steel Toed Boots
• Hair/Beard Nets
• Special Safety training
  
  

A Camera PM Technician is required to perform tasks indoors and outdoors during the entire year. The technician should be dressed appropriately to enable them to work outdoors in extreme temperatures.

Company Benefits

Alarm Detection Systems offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees:

• Medical Insurance with multiple plan options
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Parental Leave
• Disability Coverage:
• Employer-paid Short-Term Disability
• Optional Long-Term Disability
• 401(k) Plan with tiered employer match
• Paid Time Off (PTO) starting at 3 weeks per year for employees
• Paid Holidays: 8 recognized holidays annually
• Employee & Friends/Family Discounts on security systems and monitoring services
• Pet Insurance Discount
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Company-sponsored events (friends and family welcome!)
• Continuous professional development opportunities
• A fun, positive, and high-energy work environment