What are the responsibilities and job description for the Quality Supervisor position at Alacriant, Inc.?
JOB SUMMARY
Responsible for managing the Quality Assurance functions of the division, including but not limited to planning, developing, practicing and administering Quality policies, procedures and programs to ensure compliance to the ISO 9001 – 2015 standard, customer specifications, and customer satisfaction. Manage the Quality Assurance personnel and promote positive relations with the production staff to enhance the Quality culture and awareness.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitor safety daily, observe and educate employees to improve the safety knowledge and culture (add forklift operator safety plan, emergency action plan and accident reporting)
- Complete knowledge of the QMS system and maintenance of its conformance to ISO 9001:2015. (Add quality policy manual, non-conforming material control).
- Responsible that the Company Quality Policy and Quality Objectives are communicated at all levels of the division.
- Align Quality Department implementation and strategies to be consistent with Quality Policy and Quality Objectives of the Company.
- Responsible for the quality orientation of new employees for job descriptions and training documents
- Supervise inspection and testing activities in QA lab to ensure continuous control over materials, facilities and products.
- Assists in identifying gauging requirements and helps procure new gages as needed.
- Help in the disposition of nonconforming products. (Nonconforming Material Reporting - NCMR).
- Act as final authority on the submission of ISIR / PPAP submissions to the customer.
- Participate in the Corrective and Preventive Action Process and in the solution of nonconforming material occurrences that didn’t lead to corrective action.
- Assist other department managers in the achievement of their quality objectives. Be familiar with the QMS master list of quality documents, how to access QMS documents, the control of QMS documents and the control of QMS records and be able to develop standards, work instructions, methods for inspection, testing, and evaluate products and processes
- Assist QA Manager or other department managers with Continuous Improvement ideas and Internal Audits. (internal audit procedure, internal audit schedule, internal audit guidelines)
- Assist production department leads in the development of operators capable of insuring part quality requirements during production (insert shop floor work center console work instructions, work instructions for accessing BOL, identification and traceability tags, material color codes, sampling plans, first, middle and last piece inspection, boom plate surface criteria, boundary samples, cut and etch procedures, armor procedure, engineering change notification, to name a few)
- Advises upper management of significant issues or developments identified during quality activities. (receiving inspection, MRB Process, first and last piece inspection, FAI, PPAP)
- Decision authority over quality issues and discrepancies at the plant level. The authority to approve customer returns and the costs associated with such decisions. (add MRB Material Review Board Process)
- Proficiency in calibration (add calibration document, Mountz torque calibration, indicator gage, caliper, basic calibration, micrometer, height gage, scales and tape measure, pin gages)
- Complete responsibility for customer satisfaction through their quality of work. The goal is to reduce variability to achieve zero defects for our products and services while reducing costs. (work instruction to the NCMR form, RMA process, NCMR log instructions, notice and response to corrective and preventative action requests, on hold and scrap instructions)
- Be able to do layouts and inspections on parts as needed. Advanced GD & T, Faro (CMM), Inspection & layout knowledge.
- Supervise the training and development of quality technicians. mechanical tensile tester, Virtek/laser QS scanner, hardness tester, Brinell hardness tester)
- Other duties as directed
NON ESSENTIAL DUTIES
- Participate and support company initiatives, programs, events, and meetings for employee enhancement and development.
SUPERVISORY RESPONSIBILITIES
- Supervise Quality staff day-to-day activities for the Quality Manager
- Monitor, evaluate, and document performance for counseling and advancement.
- Supervise other staff in the absence of management as needed.
MINIMUM QUALIFICATIONS
- Education: A Bachelor’s / associate’s degree or equivalent combination of experience with education
- Experience: 5 plus years in a manufacturing Quality Engineering/Technician discipline and supervisory position.
- Computer Skills: CAD, Microsoft Office, SPC based software.
- Certificates, Licenses, Registrations: ISO 9001 auditor training.
- Special Requirements: Proficient in SPC, Advanced GD&T training, Blueprint reading, PPAP submissions including PFMEA and Control Plan creation. Basic knowledge of manufacturing processes to include stamping, laser, CNC punch, press brake and welding. Good communication skills, team player, ability to multi-task. Proficient in ISO 9001 QMS maintenance
Language Skills
- Ability to read, analyze, and interpret common scientific and technical journals, reports, regulations, specifications, and legal documents.
- Ability to respond to common inquiries or complaints.
- Ability to generate graphs and reports for presentations clearly communicate data, concepts, and ideas to employees, customers, and top management.
Reasoning Ability
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duty of this job, the employee is may be exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold and risk of electrical shock. The noise level in the work environment is usually moderate. Temperature and humidity extremes are to be expected similar to ambient outside conditions.
Alacriant is an Equal Employment Opportunity Employer. Alacriant does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.