What are the responsibilities and job description for the Fraud Detection Specialist: 26-00216 position at Akraya, Inc.?
Primary Skills: ACH (Advanced), Wires (Knowledgeable), Fraud Detection (Advanced), Fraud Prevention(Basic), Financial Transactions(Proficient)
Contract Type: W2
Duration: 6 Months
Location: Newark, DE (Hybrid 4 days/ week)
Shift window: Between 10 AM - 9:30 PM EST
Pay Range: $25 - $26 per hour on W2
Job Summary:
This will be under Payment Fraud Operations team who will monitor ACH, Check, and Wire alert activity with a concentration on ACH experience. The schedule for this opportunity is Monday through Friday, exact shift to be determined by business need.
We are going to shift to our Payments Fraud team given the rise in Wire alert volume. We would be looking with candidates that have strong Wire and ACH payment experience.
Key Responsibilities:
- Review and verify alerted transactions for potential fraud via outbound/inbound calls and initiate dispute claims when necessary.
- Follow established policies and procedures to initiate appropriate action steps to mitigate risks and protect the bank from financial losses.
- Detect various fraud schemes, such as email compromise and elder abuse, perform additional duties as assigned.
- ACH and Wire Fraud experience
- Advanced computer skills (e.g., MS Word, Outlook, Excel).
- Experience in banking operations or contact center.
- Familiarity with fraud investigations, disputes, and/or fraud exposure.
- Prior experience in banking operations or contact center environment is preferred.
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
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Salary : $25 - $26