What are the responsibilities and job description for the Jr Salesforce Business Analyst position at Akkodis?
Akkodis is seeking a Jr Salesforce Business Analyst for a Contract job with a client in Chicago IL Ideally looking for applicants with a solid background in the financial services industry .
Desired Skill Sets
Jr Salesforce Business Analyst
Duration: 6-Month Contract
Rate Range: $30/hour to $35/hour On w2 ; The rate may be negotiable based on experience, education, geographic location, and other factors.
Interviews
1 hour zoom video interview
Must be able to share screen incase of coding demonstration - tbd
2nd round ad hoc
Interview Process: 1 Round (1-Hour Technical Panel)
Location: Riverwoods, IL (Hybrid)
This position is strictly Business Analyst focused and not a development role.
Key Requirements
Must-Have Experience
- 3–5 years of Salesforce Business Analyst experience
- Strong experience with:
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Experience gathering requirements and creating:
- User stories
- Acceptance criteria
- Business process documentation
- Ability to work directly with business stakeholders
- Experience building detailed workflows/process maps using:
- Visio
- PowerPoint
- Similar tools
Preferred Experience
- Exposure to marketing-related Salesforce processes
- Campaign setup
- Channel marketing workflows
- CRM Analytics experience is a plus
- Experience supporting/reporting on:
- Dashboards
- Reports
- Opportunity stages
- Sales processes
- Data load/data formatting experience preferred
- No heavy technical data migration work required
NOT Required
- Apex
- LWC
- Coding/development experience
- Tableau
Day-to-Day Responsibilities
- Gather and document business requirements
- Lead stakeholder discussions and discovery sessions
- Create user stories and acceptance criteria
- Develop business process documentation/workflows
- Recommend Salesforce best practices
- Support multiple business units across sales/marketing initiatives
- Help simplify Salesforce processes for end users with limited platform experience
- Work alongside technical development teams
Project Scope
- Supporting approximately 3–4 active projects
- Roughly 20–25 user stories per project
- Focus on improving business processes and Salesforce adoption
What Success Looks Like
- Ability to guide business users toward Salesforce best practices
- Strong communication with non-technical stakeholders
- Ability to simplify Salesforce processes/workflows
- Strong understanding of sales processes and opportunity management
- Ability to create clean/documented business processes
Additional Notes
- Shortlisting begins immediately
- Interviews expected to begin first week of June due to holiday timing
- Clarification still pending regarding use of subvendors in Illinois
Location: Chicago IL
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 3039422431 /soma.chakraborty@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Salary : $30 - $35