What are the responsibilities and job description for the Account Manager position at Aivirtrix?
Job Description
Position: HVAC Estimator/Account Manager
Location: Chippewa Falls, WI
Aivirtrix specializes in providing engineered solutions for sustainable building design and energy-efficient HVAC and building automation systems. We are committed to innovation, quality, and sustainability in the HVAC industry.
We’re seeking an experienced HVAC Estimator/Account Manager to join our Service Department. This role is ideal for a detail-oriented professional with commercial HVAC expertise who thrives in a client-facing, collaborative, and fast-paced environment.
Compensation: $65,000 – $80,000 annually, plus potential commission based on sales performance.
Duties & Responsibilities:
- Serve as the primary point of contact for assigned clients.
- Build and maintain strong, long-lasting client relationships.
- Understand client needs and provide strategic guidance and solutions.
- Coordinate internal resources to ensure successful delivery of services.
- Prepare account reports, performance metrics, and client feedback.
- Identify opportunities for business growth with existing clients.
- Manage contract renewals and assist with proposal development.
- Resolve client issues promptly and professionally.
- Ensure client satisfaction and retention.
- Develop and propose new service contracts tailored to customer needs.
- Work with clients to develop Time & Materials (T&M) and quote proposals.
- Provide internal estimating support for Sales and Service teams.
- Collaborate with the Service Manager to maintain profitability of service quotes.
Required Skills/Abilities:
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple projects and meet deadlines.
- Proficiency in Microsoft Office Suite and CRM software.
- Effective prioritization and multitasking in a fast-paced setting.
- Valid driver’s license and clean driving record.
Education & Experience:
- Bachelor’s degree in Business, Marketing, Communications, or related field.
- 2 years’ experience in account management, sales, or customer service (HVAC or related field preferred).
Work Environment & Physical Requirements:
- Travel within Wisconsin, the Upper Peninsula of Michigan, and northern Illinois to support proposals and contracts.
- Ability to sit for extended periods and remain on feet for long durations.
- Work may include outdoor environments and varied weather conditions.
- Exposure to mechanical and equipment rooms, including heights, fumes, and high-voltage areas.
- Ability to lift up to 75 pounds as needed.
Why Join us?
- Join a forward-thinking team passionate about sustainable solutions.
- Grow your career with professional development and training opportunities.
- Contribute to innovative projects that promote energy efficiency and sustainability.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Application Question(s):
- Are you proficient in Microsoft Office Suite and CRM software?
- Do you hold a Bachelor’s degree in Business, Marketing, Communications, or related field?
Education:
- Bachelor's (Required)
Experience:
- Account management: 2 years (Required)
- Sales or Customer service (HVAC or related field): 2 years (Required)
License/Certification:
- Driver's License (Required)
Location:
- Chippewa Falls, WI 54774 (Required)
Ability to Commute:
- Chippewa Falls, WI 54774 (Required)
Ability to Relocate:
- Chippewa Falls, WI 54774: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $80,000
