What are the responsibilities and job description for the Application Manager- SAP Platform position at Aita Consulting Services,Inc.?
Fulltime Position
Hybrid Position
Overview
We are seeking a senior SAP Platform Manager to lead the technical strategy, governance, and day-to-day operations of a complex SAP environment, with a strong emphasis on SAP Basis and cloud-based ERP platforms. This role will serve as the central point of coordination between internal IT teams, business stakeholders, cloud providers, and external partners to ensure a secure, reliable, and scalable SAP ecosystem.
The ideal candidate will bring extensive experience in SAP platform management, strong technical expertise in Basis and infrastructure, and a background supporting modern SAP cloud deployments in a global environment.
This position follows a hybrid schedule, with a mix of on-site and remote work.
Key Responsibilities
We are seeking a senior SAP Platform Manager to lead the technical strategy, governance, and day-to-day operations of a complex SAP environment, with a strong emphasis on SAP Basis and cloud-based ERP platforms. This role will serve as the central point of coordination between internal IT teams, business stakeholders, cloud providers, and external partners to ensure a secure, reliable, and scalable SAP ecosystem.
The ideal candidate will bring extensive experience in SAP platform management, strong technical expertise in Basis and infrastructure, and a background supporting modern SAP cloud deployments in a global environment.
This position follows a hybrid schedule, with a mix of on-site and remote work.
Key Responsibilities
- Define and manage the SAP platform strategy, roadmap, and operational model across core ERP systems, analytics platforms, databases, and integration layers
- Oversee daily platform operations including system performance, availability, monitoring, capacity planning, and disaster recovery
- Coordinate with cloud providers and external partners to manage service delivery, SLAs, escalations, and maintenance activities
- Lead technical initiatives including system upgrades, migrations, and platform enhancements aligned with modern SAP architecture standards
- Ensure system security, compliance, and audit readiness through proper governance, access controls, and risk mitigation practices
- Collaborate with functional, development, and architecture teams to support scalable and reliable solutions for business initiatives
- Manage distributed and offshore support teams, including workload allocation, performance monitoring, and continuous improvement efforts
- Establish and maintain operational standards, documentation, and best practices for SAP platform management
- Drive incident, problem, and change management processes, including root cause analysis and long-term resolution strategies
- Act as a primary escalation point for critical system issues, coordinating resolution across technical and business teams
- Support enterprise transformation initiatives and major system deployments
- Partner with cross-functional teams to ensure alignment between technology solutions and business needs
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
- 15 years of experience working with SAP platforms, with a strong focus on Basis administration and technical operations
- Hands-on experience supporting modern SAP cloud environments (e.g., S/4HANA or similar platforms)
- Strong understanding of cloud infrastructure, vendor-managed services, and shared responsibility models
- Proven experience leading SAP platform or Basis teams in distributed or global environments
- Deep technical expertise in system administration, performance tuning, transport management, monitoring, and high availability strategies
- Solid understanding of SAP databases, integration components, and enterprise architecture concepts
- Familiarity with SAP security, user access controls, and compliance requirements
- Experience working with external vendors, system integrators, and cloud providers on large-scale initiatives
- Strong communication skills with the ability to engage both technical and non-technical stakeholders
- Demonstrated leadership and vendor management capabilities, with a focus on operational excellence and continuous improvement
Salary : $160,000 - $200,000