What are the responsibilities and job description for the ERP Analyst position at Airstream Inc?
This role is responsible for supporting our Dynamics 365 Finance and Operations implementation and providing support to our internal end-users post Go-Live. The administrator is responsible for maintaining a complete understanding of the organization's D365 F&O environment and related services and serves as a key point of contact for all D365 F&O issues, incidents, and enhancements.
Primary Duties and Responsibilities:
- Play a key role as a Microsoft Dynamics technical expert and system administrator
- Develop a strong working knowledge of the functional design of the Microsoft Dynamics 365 platform across all transactional modules
- Collaborate with developers, integrators, and business partners on system enhancements/upgrades
- Identify continuous improvement opportunities for assigned systems and processes
- Work collaboratively with team members to troubleshoot and resolve Finance and Operations/ERP issues
- Triage and fulfill incoming support requests
- Manage security roles: create, view, modify and delete role definitions.
- Create and maintain documentation of new processes and system implementations. Provide general knowledge sharing with the team
- Ensure compliance with IT policies and procedures
- Report writing and Form setup for D365
- Provide technical expertise to the Dynamics 365 implementation team
Requirements for Position:
- 3 Years’ experience supporting Microsoft Dynamics 365 Finance and Operations or Dynamics AX platforms
- Demonstrated experience in Microsoft Dynamics design, custom configuration, and integration
- Knowledge of D365 or AX Infrastructure Support and Microsoft Dynamics deployments
- Experience in: Implementations, D365 Upgrades, Migrations, Installation, End-User Training, User Training, IT/Admin Training, Pre, and Post Go-Live Support
- Possess excellent oral and written communication skills
- Highly detail-oriented and organized with strong analytical and critical thinking skills
- Must be highly motivated and work well both independently and collaboratively
- Excellent time management skills with the ability to multitask, prioritize, and work in a fast-paced environment to meet assigned deadlines
Desired Skills:
- SQL administration and query writing
- Experience working with Azure and Data Warehousing
- Experience with writing SSRS report writing, PowerBI, Devops, and Power Platform
- Experience with maintaining Sarbanes-Oxley compliance
