What are the responsibilities and job description for the Technical Sales Associate position at AIRLINE HYDRAULICS CORPORATION?
The Technical Sales Associate (TSA) will work with new leads, lower market share customers, and neglected accounts for component and value-added services growth. This role offers a unique opportunity to learn about our products, industry, and sales techniques while gaining hands-on experience in a fast-paced technical sales environment. The TSA provides support for fluid power and/or automation and/or motion control products in a hybrid role of outside sales for key accounts and development accounts. The position reports to Sales Analyst & Business Development Manager.
Responsibilities:
- Qualify New leads and inquiries and perform follow-up
- Spend a minimum of one day per week visiting customers and prospects in the designated territory
- Handle New customer/Prospect Welcome outreach via phone/email
- Proficiently learn and use HubSpot for campaigns and lead information
- Reach out to neglected accounts (Phone/Email) to create touches to generate activity
- Handle key account assignments to maintain existing relationships and identify new growth opportunities
- Engage current users to expand awareness, educate, identify new opportunities, and develop account intelligence
- Research potential clients. Connect with and educate prospects and qualify leads
- Respond to customer inquiries pertaining to products, services, prices, availability, and/or order status via email, phone and website
- Assist and advise customers in the selection of the appropriate product(s) and/or service(s) based upon the customer’s requirements
- Engage vendors to collaborate on customer opportunities and joint sales call activity
- Prepare quotations, process orders and manage existing orders on the online platform first and foremost and internal business systems only when necessary
- Work with all other departments to coordinate and ensure customer requirements, and expectations are fulfilled, and conflicts are resolved to the satisfaction of the customer
- Make pricing decisions on demand when communicating with customers; responsible for communicating with pricing teams to maintain accurate information within each customer account in the business system
- Perform other related duties and assignments as directed by management and as listed in SOP
Requirements:
- A curious, hungry nature
- BSME or BSEE engineering degree is preferred
- Experience utilizing computer software including Excel, Word, Outlook.
- Valid driver’s license and reliable vehicle
Benefits:
- Medical/Dental/Vision/Disability effective first of the month after the hire date
- PTO accrual begins upon hire
- Referral bonuses
- 100% employee-owned plus 401k with company match