What are the responsibilities and job description for the HVAC Warranty Manager position at Airco Mechanical?
Commercial HVAC Warranty Manager
At Airco Mechanical, we’ve been a leader in commercial HVAC, Electrical, and Plumbing installation and service for over 40 years. With locations in Round Rock and San Antonio, our company continues to grow thanks to a talented team and a commitment to excellence. We provide competitive pay, strong benefits, and clear paths to advancement so our employees can build long-term careers. If you’re ready to work with a company that values its people and rewards performance, we’d love to meet you.
Why Work at Airco Mechanical?
- Competitive pay with opportunities to increase your income
- Excellent benefits package
- Stable company with 40+ years in business
- Opportunities for advancement and internal promotion
- Work/life balance
Job Duties:
- Review all incoming HVAC warranty calls each morning and prioritize them based on urgency, job requirements, and customer needs.
- Dispatch the appropriate technicians to warranty calls based on technician experience, system type, location, and workload.
- Manage the daily warranty service schedule and adjust technician assignments as new or urgent calls arise.
- Oversee warranty issues related to newly installed commercial HVAC equipment and systems.
- Review service notes, job history, startup documentation, and previous repairs to help determine the appropriate course of action.
- Provide technical guidance to service technicians when troubleshooting HVAC systems installed by Airco.
- Visit commercial job sites as needed to assist with difficult warranty issues, evaluate system problems, and direct technicians through troubleshooting and repairs.
- Coordinate with Construction, Startup, Service, and Project Management teams to resolve installation- or startup-related issues.
- Determine whether service calls are legitimate warranty items or fall outside the warranty scope.
- Track recurring equipment, installation, or workmanship issues and communicate trends to the appropriate departments.
- Follow up on open warranty calls to ensure repairs are completed and outstanding issues are resolved.
- Coordinate parts, equipment, manufacturer support, and additional manpower when needed to complete warranty repairs.
Qualifications:
- Extensive knowledge of commercial HVAC systems is required
- High School or Trade School Graduate or GED
- EPA Universal license
- Valid Texas driver’s license with a clean record
Benefits:
- Two weeks paid vacation - 1st year
- Paid holidays & sick leave
- Very low mileage service vehicles
- Excellent health, vision, & dental insurance with incredibly low employee cost
- Life insurance – (2X salary paid by company)
- Short-term & long term disability insurance (paid by the company)
- Accidental death and dismemberment Insurance
- Optional additional life insurance
- 401 K Savings plan: matched by company
- Tuition reimbursement
Job Type: Full-time
Pay: $100,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience:
- Commercial HVAC Service: 5 years (Required)
Work Location: In person
Salary : $100,000 - $115,000