Receptionist/Administrative Assistant

Job Summary
We are seeking a dependable and organized Receptionist/Administrative Assistant to join our team! In this vital role, you will be the friendly first point of contact for visitors and callers, ensuring a positive and professional experience. You will manage front desk operations, handle a variety of administrative tasks, and support field technicians & office management functions to keep our workplace running smoothly. This position offers an exciting opportunity for someone with strong organizational skills, excellent communication abilities, and a passion for providing outstanding customer support.

Responsibilities

• Greet visitors warmly and direct them appropriately while maintaining a professional front desk presence
• Answer and route multi-line phone systems efficiently using proper phone etiquette
• Manage appointment scheduling and calendar coordination using Microsoft Office and Google Workspace tools
• Perform data entry, filing, and document proofreading to ensure accuracy and organization
• Handle incoming correspondence, emails, and inquiries with promptness and professionalism
• Support office management tasks such as supply inventory, & mail distribution
• Create, track, and close out service tickets in a timely and accurate manner
• Schedule service calls and coordinate dispatch with field technicians
• Assist with clerical duties including typing reports, maintaining records, and managing filing systems
• Provide excellent customer service by supporting clients, vendors, and team members in person or over the phone
• Maintain a clean and organized reception area to promote a welcoming environment

Skills

• Experience in HVAC, mechanical, or a trades-related industry is a plus — but not required
• Proven experience in office management or administrative support roles with strong clerical skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Strong verbal and written communication skills; bilingual abilities are a plus
• Experience with data entry, proofreading, filing, and record keeping practices
• Ability to handle sensitive information discreetly with high levels of confidentiality
• Demonstrated time management skills to prioritize tasks efficiently
• Self-starter who can manage tasks independently and stay on top of priorities
• Reliable, punctual, and a team player

Join us to be part of an energetic team dedicated to excellence in office administration! We value proactive individuals who thrive on organization, customer service excellence, and supporting our workplace community. This position offers growth opportunities for those eager to develop their administrative expertise while contributing positively to our dynamic work environment.

Pay: From $12.00 per hour

Benefits:

• Paid time off

Work Location: In person

Salary : $12