Courtyard Monroe Airport - Driver

Primary responsibilities include: driving guests to designated locations, assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties. Van Drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances. Drive the van according to scheduled van runs and/or as needed for guests, and accommodate guests during their stay in an attentive, courteous and efficient manner.

QUALIFICATIONS:

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state.
• Minimum of one year driving experience
• Must have an acceptable MVR (Motor Vehicle Driving Record)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Greet guests' in a pleasant manner.
• Load and unload luggage carts.
• Load and unload van with luggage.
• Escort guests to rooms upon request.
• Check/store luggage for arrivals and departures using luggage tags.
• Open and close cab doors for arriving and departing guests.
• Deliver messages to meeting rooms.
• Maintain current listing of local and area attractions, special events, and activities.
• Maintain list of local transportation guides, churches, sport arenas, etc.
• Provide information, maps, and directions as required.
• Ensure lobby reader board is correct.
• Maintain cleanliness of motor entrance, front door and lobby area.
• Deliver flowers, packages and messages to guest rooms.
• Complete room changes.
• Maintain cleanliness of van interior and exterior.
• Drive van as per scheduled runs.
• Answer console to assist guest services agents.
• Show guest rooms and suites as needed and emphasize company amenities.
• Other duties as required.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Reserve a convenient stay at the Courtyard Monroe Airport, featuring spacious accommodations and superior amenities close to popular attractions including Pecanland Mall, Landry Vineyards and Monroe Civic Center. Our hotel is also located near Monroe Regional Airport, where we offer a complimentary shuttle ride. Upon arrival, unwind in our spacious, redesigned rooms with plush bedding, ergonomic workspaces, complimentary Wi-Fi, and mini-refrigerators for a practical stay. Rise and shine with breakfast from The Bistro, our restaurant serving morning meals with your choice of Starbucks® coffee and dinner options with beer, wine, and cocktails. If your visit is business-related, we got you covered. Our hotel features two flexible meeting rooms with space for up to 110 guests or 72 guests. After a successful day of work, head to our fitness center for a brisk but meaningful workout. Whether your plan is to relax or work, Courtyard Monroe Airport is the ideal place for both. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!