What are the responsibilities and job description for the Virtual Client Support Associate position at AIL?
Globe Life AO is hiring individuals who want a work-from-home opportunity where they can build skills, help people, and grow into a long-term career.
In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, answer questions, and provide a smooth, professional experience while building strong client relationships.
What You’ll Be Doing
Meet with clients virtually using Zoom
Walk individuals and families through available programs
Answer questions and guide clients through next steps
Support clients through onboarding and ongoing communication
Maintain simple digital records and manage scheduling
Provide professional, client-focused service at all times
Participate in training, mentorship, and development sessions
Why People Apply
100% remote — work from anywhere in the U.S.
Flexible scheduling
No experience required — full training provided
Clients have already requested to be contacted
Ongoing mentorship and professional development
Clear path into leadership opportunities
Supportive, growth-focused team environment
What You’ll Need
Must be authorized to work in the United States
Laptop or computer with camera reliable internet
Strong communication and organizational skills
Comfortable working independently
Coachable, motivated, and goal-oriented
About Globe Life AO
Globe Life AO has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.
Salary : $95,000 - $115,000