What are the responsibilities and job description for the Senior Client Partner position at Ahura Workforce Solutions?
Customer - Our customer is a leader in AI enabled SaaS products and solutions with focus in the life sciences domain
Job Title - Senior Client Partner
Type - Fulltime
Location - Jersey City, New Jersey
Our client focuses on the specific needs of pharmaceutical & biotech companies, delivering transformative business outcomes. The combination of AI research, advanced technical & analytics capabilities, domain expertise across the drug development & commercialization life cycle, and successful product co-development approach has made a trusted partner and thought leader in the life sciences industry. If you possess a solutions mindset, strong management skills, and commitment to be part of a tremendous journey, join our growing, global team. See what our client can do for your career and your journey.
Key relationships:
Client Executives (C-Suite, SVP/VP, Directors)
Sales/Pre-Sales Executives
Product/Client Implementation Teams
Operations support teams at Onsite and Offshore
Department/Functional Heads
Product management and Engineering
Client organization: account management & delivery
Responsibilities:
Develop and maintain a high level of solution & market knowledge to help customers succeed with solution offerings
Research potential clients and solicit customers for Solutions.
Weekly territory/business development and prospecting new leads and territory sponsors
Qualifying the opportunities in the sales stages
Front line contact with customers, prospects & leads, and responsible for a quarterly revenue goal
Regularly develop & submit accurate forecasts and reports as required
Possess a strong understanding of solution and competition in the industry and positioning
Ability to develop a territory management strategy, identify and develop sales leads, present capabilities
Ability to coordinate information in order to develop relationships with internal and external clients
Thorough knowledge and understanding of the industry, the company, and functional areas in order to strategically generate leads
Excellent organization and time management skills in prioritizing daily activities and responsibilities with focus on target
Ability to multitask in a fast paced environment Excellent problem solving skills
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities
This role requires independent travel up to 30%.
Requirement -
Bachelors or Masters in sales or related field.
15 years of relevant experience in client relationship and engagement management roles (including client success roles) in data and analytics space.
Experience in closing new deals in Insurance (Property and Casualty) segment.
Primary Responsibility to ensure that the client gets the desired value out of the relationship.
Owns a Revenue Target for the year and works with various internal teams (Sales/Product/Delivery/Practices) to ensure that the targets are met.
Proactively manage any escalations or issues related to project execution to mitigate risks to customer delight and billings
Create 30-60-90 day Account Management Plans that cover a range of topics from current state of the engagement to upcoming Business Development opportunities
Conduct Business Reviews in partnership with Executive Sponsor on a quarterly basis
Showcase point of view as a thought leader in the Data & Analytics space.
Be the Point person for the client in case of any questions/concerns that might arise with respect to the overall relationship
Work on being a ‘trusted advisor’ to the clients
Expected to be client’s first point of escalation and should be able to address those issues in the best interest of the client