Service Writer/Advisor

Agri Center is looking for an experienced Service Writer/Advisor to join our growing team in Hutchinson, Kansas. At Agri Center, the Service Writer/Advisor provides and ensures excellent customer service through the entire service process.

Responsibilities Included, But Are Not Limited To:

• The Service Writer greets customers in-person, online, or over the phone and helps assists them with any questions they may have, in a friendly and professional manner.
• The Service Writer relays routine maintenance, specialty, or general service needs the customer may have and helps them fully understand those services.
• The Service Writer accurately and efficiently writes up service orders, keeping in communication with the customer throughout the process.
• The Service Writer coordinates with the service technicians to ensure estimates are accurate and scheduled appropriately.
• The Service Writer works with the parts department to verify necessary parts are available for service work, minimizing wait times.
• The Service Writer spends quality time building relationships with customers and informing them of every step in the process.
• Other jobs as requested by Service Manager

Qualifications

• 2 years minimum experience service writing
• Experience with Windows based products, and able to learn industry-specific software
• Excellent communication skills
• Excellent follow-through skills
• Excellent organizational skills
• Outgoing personality and ability to build relationships
• Punctual and reliable
• High School Diploma or equivalent
• Able to acceptably pass pre-employment and random drug screenings

Agri Center is a Drug Free and Equal Opportunity Employer

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $21