Quality Assurance Test Lead

Agility Partners is seeking a qualified QA Test Lead to fill an open position with one of our clients. This is an exciting opportunity to play a critical leadership role at the intersection of business, IT, and security, driving quality, transparency, and delivery excellence across large-scale application initiatives. You will serve as the central point of accountability for defect governance, access management, and executive-ready reporting during high-impact test and release cycles. This role offers strong visibility, cross-functional influence, and the ability to shape governance standards that directly impact delivery success. You’ll act as a bridge between business stakeholders, IT delivery teams, security, and vendors to ensure disciplined execution across testing and release phases. This role owns end-to-end defect lifecycle management, access governance, and centralized reporting, while driving alignment, accountability, and risk transparency across distributed teams. The ideal candidate is highly organized, detail-oriented, and confident leading structured conversations during high-volume, fast-paced cycles such as SIT and UAT.

Key Responsibilities

• Own end-to-end defect lifecycle governance, including triage, prioritization, aging management, and phase exit readiness.

• Lead daily defect triage and status forums, ensuring data integrity, clear ownership, and timely follow-through across teams.

• Coordinate and track user access, roles, and permissions across systems while partnering with security and identity teams to ensure compliance.

• Develop executive-ready dashboards and reporting to analyze trends, escalate risks, and support go/no-go decisions.

The Ideal Candidate

• Proven experience in defect management, test governance, or quality assurance leadership within complex application environments.

• Strong cross-functional communication skills with the ability to translate technical details into clear business insights.

• Hands-on experience with defect tracking and service management tools such as JIRA and ServiceNow.

• Demonstrated ability to manage access governance, provisioning, and audit readiness in partnership with security teams.

• Expertise in metrics, reporting, and analytics including defect trends, severity distribution, leakage, and aging analysis.

• Ability to drive prioritization and decision-making during high-volume test cycles (SIT, UAT, hypercare).

• Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or equivalent practical experience.

Reasons to Love It

• High-visibility role with direct impact on release quality and delivery confidence.

• Opportunity to influence governance standards across enterprise-scale applications.

• Strong collaboration with business, IT, security, and vendor partners.

• Dynamic work supporting critical test cycles and production readiness initiatives.