What are the responsibilities and job description for the Field Service Coordinator position at Agar Corporation?
Agar Corporation Inc., a world leader in the design and manufacture of measurement and instrumentation devices for the upstream/downstream oil and gas industry is currently seeking and experienced Field Service Coordinator. Located in west Houston for over 40 years, Agar is highly profitable and in a growth mode. For more information about the company, please visit our website at www.agarcorp.com.
Summary: This position supports customers and Field Service Engineers by using the integrated in-house software systems to manage the day-to-day service requests and installations.
Essential Duties and Responsibilities include the following.
(Other duties may be assigned)
- Responsible for coordinating the travel needs; duties may include scheduling hotel and flight accommodations, and procuring necessary documentation such as passports, visas, or other clearances.
- Manage, submit, and follow up on quotations and orders for field service activities, AGAR MPFM’s bulk sales, and related spare parts.
- Coordinate service execution, including scheduling resources, tools, and other necessary elements for the normal execution of service activities.
- Provide technical assistance to the Field Service Engineer during service execution.
- Review and approve expenses and time sheet reports.
- Direct field service personnel who perform on-site routine services, including installation, maintenance, and repair.
- Create and validate technical specifications, track execution, and fulfill AGAR MPFM’s wholesale orders.
- Interface with management regarding service coverage and technical training.
- Complete the entire process for service repair orders.
- Coordinate and execute service activities in the field with the Field Service Engineer (FSE) for AGAR MPFMs in well testing operations.
- Process, invoice, and follow up on bulk sales orders.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or Bachelor's degree required with at least 5 years of experience in an Oil and Gas setting or in a related area.
Computer Skills:
To perform this job successfully, an individual should have knowledge of computer programs: Microsoft Word, Outlook, Excel, PowerPoint, SAP, Salesforce. Training is available but must possess ability to learn programs and work independently on them after training.
Language Ability:
The ability to communicate effectively with customers, engineering team, business clients and field support personnel is required.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Customer service: 3 years (Preferred)
Work Location: In person
Salary : $20 - $25