Receptionist/Administrative Assistant

ADMINISTRATIVE ASSISTANT / RECEPTIONIST
Location: Clackamas, OR
Starting Range: $24 – $28 per hour
Monday–Friday, 9:00am–5:30pm

Job Overview

At Agape Hospice NW, we believe the people behind the scenes are just as important as those providing direct patient care. We’re seeking a highly organized and proactive Administrative Assistant / Receptionist to support daily office operations and provide exceptional service to staff, patients, and visitors.

This role is essential in ensuring smooth communication, accurate documentation management, and a welcoming front office environment. You’ll be the first point of contact for visitors and callers, helping keep information flowing efficiently across the organization.

This position is ideal for someone who thrives in a fast-paced healthcare office, values organization, and takes pride in creating a professional and welcoming atmosphere.

About Agape Hospice NW

At Agape Hospice NW, our name reflects our philosophy — Agape means unconditional love. We bring that same compassion to our patients, families, and employees every day by creating a supportive environment built on integrity, service, and respect.

About the Role

We’re looking for an Administrative Assistant / Receptionist who is dependable, detail-oriented, and comfortable managing a wide range of administrative, clerical, and front desk responsibilities. The ideal candidate is proactive, professional, and able to balance competing priorities while maintaining accuracy and confidentiality.

You understand that strong administrative support helps the entire organization run smoothly — allowing clinical teams to focus on delivering exceptional care.

You’ll Thrive in This Role If You:

• Have strong organizational skills and enjoy keeping systems and records in order
• Communicate clearly and professionally with staff, patients, and visitors
• Are comfortable managing multiple priorities in a busy office environment
• Take initiative to keep the front office running smoothly and efficiently
• Handle sensitive information with discretion and professionalism
• Enjoy being the “go-to” person for coordination, scheduling, and support tasks
• Work well independently while also supporting a collaborative team environment

Key Responsibilities

• Answer and route incoming phone calls to appropriate departments for triage
• Greet and assist visitors, ensuring a professional and welcoming front desk experience
• Create, organize, and maintain patient hard charts, white binders, and home folders
• Update patient records, including adding documentation and filing deceased patient records appropriately
• Build demographics pages in HMD and upload records (excluding consents)
• Prepare consent packets for marketing staff
• Start and manage threads for new patient referrals
• Manage incoming and outgoing fax communications and distribute records as needed
• Process daily mail, organize packages, and remove packaging materials
• Order and restock office and break room supplies
• Maintain printer and supply areas stocked with necessary forms and documents
• Monitor interview schedules and ensure proper staff are notified upon candidate arrival
• Support the Office Manager with general administrative tasks and office organization
• Maintain accurate and confidential documentation and recordkeeping systems

Qualifications

• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Ability to handle sensitive patient information with discretion and professionalism
• Proficiency in Microsoft Office, Zoom, and office management tools
• Healthcare or hospice experience preferred but not required
• High school diploma or GED required
• College coursework or administrative training is a plus

If your background looks a little different, tell us how your experience prepares you to succeed in this role.

We Offer Amazing Benefits

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with a Generous Employer Match
• Flexible Spending Accounts (FSA)
• Paid Time Off (PTO) and Paid Sick Leave
• Employee Assistance Program (EAP), Pet Insurance, and more

Come Join the Agape Team!

You’ll have the support and tools you need to succeed while being part of a collaborative and mission-driven organization. At Agape Hospice NW, every team member plays an important part in helping us provide compassionate care and support to the patients and families we serve.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• health care administrative support: 1 year (Preferred)

Ability to Commute:

• Clackamas, OR 97015 (Required)

Work Location: In person

Salary : $24 - $28