Registration ED and OB

Role Overview: This position involves admitting patients to the hospital by collecting and verifying necessary information, completing forms, scanning documents, and updating electronic systems. The role requires providing a positive patient experience, ensuring confidentiality, and supporting efficient registration processes.

Key Responsibilities

• Greet patients and visitors professionally, addressing questions with empathy while maintaining confidentiality.
• Process pre-registered accounts, gather demographic, insurance, and medical information in compliance with revenue cycle standards.
• Obtain signatures on medical, financial, and compliance documents and prepare identification bands for accurate patient identification.
• Scan and upload relevant documents into electronic records, including insurance cards and medical directives.
• Verify insurance coverage, obtain prior authorizations, and ensure compliance with third-party payer requirements.
• Collect payments for balances due at admission or discharge, including co-pays and deductibles.
• Collaborate with healthcare teams to enhance patient satisfaction and reimbursement processes, and assist with department training as needed.
  
  

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of experience in medical office, hospital registration, or related customer service roles required; 1 year preferred.
  
  

Skills & Competencies: Strong communication, attention to detail, knowledge of medical billing and insurance procedures, and ability to work collaboratively in a healthcare setting.