What are the responsibilities and job description for the Healthcare Account Manager - Client Success & Projects position at Affinity Home Health Care Inc?
Role: Account Manager I-III
Responsibilities
Responsibilities
- Lead client servicing, onboarding, and ongoing relationship management across multiple business units
- Ensure alignment with service agreements and timely delivery of services
- Build value, resolve issues, and identify renewal opportunities to enhance client satisfaction
- Coordinate projects effectively within healthcare settings
- Travel up to 30% may be required
- Experience in account management and project coordination within healthcare
- Strong communication and relationship-building skills
- Ability to manage multiple client accounts and drive project success
- Focus on client satisfaction, issue resolution, and value creation