Medspa Coordinator

Front Desk Coordinator

Job Description

Lombardi Plastic Surgery Center is a patient‑focused medical and aesthetic practice dedicated to helping individuals look and feel their best. Located in Eatontown, NJ, our team delivers exceptional care through a blend of wellness, medical aesthetics, and personalized treatment experiences. We pride ourselves on creating a welcoming, supportive environment where every patient encounter reflects our commitment to compassion, professionalism, and outstanding service.

Location: Eatontown, Marlboro, and Sea Girt, NJ

Position: Full‑Time

Primary Responsibilities Include

• Providing a concierge level of service - making each encounter with our patients amazing.
• Managing a multi-line phone system.
• Checking patients in/out.
• Collecting payments for services rendered.
• Data entry and scanning documents into the electronic health record.
• Confirming appointments, following up on missed/cancelled appointments to reschedule patients.
  
  

Essential Skills And Abilities

• Outstanding telephone etiquette and communication skills.
• Substantial knowledge of general medical terminology. Plastic surgery and Med-Spa terminology a plus!
• Electronic health record experience (Nextech experience a plus)
• Strong computer and organizational skills.
• Ability to work as a team member.
• Well-organized with attention to detail.
• Ability to manage multiple tasks simultaneously.
• Treat patients and co-workers with respect.
• Maintain HIPAA confidentiality at all times.
• Empathetic with patient’s needs and concerns.
• Highly dependable.
  
  

Benefits Package

• Competitive salary.
• Medical, Vision, and dental insurance.
• Paid vacation and holidays.
• 401k with company match.
• Company Paid Life insurance.
• Uniform provided
• Employee assistance program
• Employee discounts.
• Professional development assistance.
  
  

Experience

• Customer service: 3 years (Preferred)
• Medical terminology: 2 years (Preferred)
• Computer skills: 3 years (Preferred)
  
  

Lombardi Plastic Surgery Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.