What are the responsibilities and job description for the Field Service Tech position at Aegis Manufacturing & Engineering?
Overview
We are seeking a dedicated and skilled Field Service Technician to join our team in Fort Wayne, IN. As a Field Service Tech, you will play a crucial role in ensuring our clients receive top-notch service and support for their equipment and systems. If you enjoy working in a dynamic environment, solving problems on the go, and interacting with clients, this is the perfect opportunity for you!
Responsibilities
- Perform on-site installations, maintenance, and repairs of equipment and systems.
- Troubleshoot and diagnose technical issues to provide effective solutions.
- Communicate with clients to understand their needs and provide exceptional customer service.
- Maintain accurate records of service calls, repairs, and inventory.
- Collaborate with team members to improve service processes and efficiency.
- Stay updated on industry trends and advancements in technology.
- Provide training and support to clients on equipment usage and maintenance.
Qualifications
- High school diploma or equivalent; technical degree or certification preferred.
- Proven experience as a Field Service Technician or similar role.
- Strong mechanical and electrical troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver’s license and willingness to travel to client locations.
- Familiarity with industry-related software and tools is a plus.
You should be proficient in:
- Creating Preventive Maintenance Plans
- HVAC/R Systems
- Mechanical Troubleshooting Skills
- 120/208/240/480 Voltage Systems
- Electrical Troubleshooting
- Electrical Repair
- Equipment/Parts Counter Sales
Machines & technologies you'll use:
- HVAC Systems
- Conveyor Systems
